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GPT launches Retail Runner – you shop it, we drop it

Melbourne Central is offering customers a new service to shop in person and have purchases delivered anywhere within 20 km on the same day.

How Much Coffee is Costing us Across the Country

Global payments platform Square is celebrating the third anniversary of their Square Point of Sale in Australia. In honour of this milestone they’ve released the 2017 Square Australian Coffee Report.

Global Marketplaces: Friend or Foe?

The Australian retail industry is amid a perfect storm. Slowing growth, rapidly changing shopper behavior, and dramatic increase in competition. The emergence of global marketplaces is an opportunity and a threat that brands and retailers need to consider and tread carefully. Data, analytics and...

The Customer Experience Begins and Ends with Customer Service

The customer experience is increasingly becoming the key differentiator that bricks-and-mortar have in their arsenal to fight against Amazon. Often, when retailers talk about customer experience, they think about investment in new technologies including upgrading their Enterprise Resource...

How to Build a Business Website for Success

What does online success rely on? For one, an effectively managed social media such as Facebook can drive massive amounts of traffic to your business website. Social media helps your online presence a good deal.

Best Practice in WHS Maintenance

How to Manage Hazardous Substances and Goods

Online Retail Rising for Older Generations

Online purchasing by Australia’s oldest generation, the Pre-boomers, is set to grow faster than all other age groups this year, according to research from the Commonwealth Bank.

The New Risk for Businesses – Cloning

With the rapid rise of data hacking in the Australian business sector in recent months, a new risk has emerged – cloning an entire business to steal intellectual property and ultimately income.

Predicting Retail Trends for 2018

A successful Christmas season has set Retailers on a strong foot for 2018. To ensure that businesses are always growing, it is key to continue adapting alongside a transforming digital and consumer-based environment. What trends can brands expect to arrive in store for this year? Azoya examines...

Are Retailers Ready to Take the $3.5 Trillion Bull by the Horns?

Distribution strategies for taking advantage of global omni-channel growth with next generation technology.

Shipping Beyond our Shores

Exploring the global shift in how retailers tackle cart abandonment and why shipping and fulfilment is the new frontier for innovation.

‘Frictionless’ Commerce Versus the ‘Social and Tactile’ Experience of Physical Retail

If an, admittedly overly simplistic, conclusion is reached between the limitation that the lack of a physical store network put on Amazon’s retail ambitions and it’s enormous acquisition of Wholefoods, the importance of a physical location is illustrated.

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