Retail News & insights

Researching Retail Premis...

When we enter into a lease or purchase a business with an existing lease, it is an unfortu...

Giving your customers the...

Based on our attitudes towards future tech, Australia is one of the top three countries in...

Think Boring to Get More ...

Deciding how to allocate an e-commerce budget is becoming an increasingly complex decision...

Harnesses the Power of Ge...

ReachLocal, a leader in powering online marketing for local businesses, has recently launc...

Your Retail Lease is Like...

Your Retail Lease is perhaps one of your most complex contracts. Without noticing it, reta...

Australia’s eftpos Comple...

Australia’s payments network, eftpos, on Monday announced it had successfully completed it...

Tax Time Tips

The 2016/17 financial year is now over, and a new one has just begun. As a small business ...

Is Australia in the Mood ...

A new global study by Mood Media titled “The State of Brick & Mortar: 2017,” revealed the ...

Coaching your Retail Team

Coaching is a way of maximising the potential of team members through setting clear expect...

Why Australian Women are ...

Australian women take the lead when it comes to brand loyalty. New figures released from S...

5 Common Leasing Mistakes

Why Pop-Up Shops will Alw...

Engagement with customers lays behind the success of pop-up shops.  

What Small Businesses Can...

Amazon has become the new buzz-word. With the global e-commerce giant about to enter the A...

Diversity in the Workplac...

Understanding Diversity Diversity in the workplace makes teams perform more creatively and...

Is Buy Now, Pay Later Val...

No matter where or how your customers are shopping, to meet the expectations of technologi...

Communicating With Your R...

What you need to communicate Communication is such a common part of our everyday work, we ...

Reinventing Retail in the...

As e-commerce and smartphones rewrite shopping for today’s ever-connected consumers, digit...

2017's Most Remarkable Re...

Step 5: Negotiating Your ...

Stage 5 – Execute

Online and Offline channe...

New Research released by Salmat shows that consumers will be moving seamlessly between onl...

Immersive Technology is N...

The integration of immersive technology, including virtual reality (VR) and augmented real...

Turning Visitors into Cus...

In the digital age, people are increasingly aware of what they want and how they want to c...

Are You Maximising Potent...

The Internet of Things is no longer a new concept for retailers. Connecting the data trans...

Millennials are money-wis...

Australian millennials are financially responsible adults as well as savvy spenders, accor...

Enterprise-grade OMS Key ...

Retailers across the globe have dedicated themselves over the last 7 to 10 years to optimi...

Step 4: Negotiating Your ...

Stage 4 – Conclude

Co-ordinating a Retail Te...

Internet of Things to Tra...

Brands need to transform their relationship with consumers in an increasingly competitive ...

5 Tips for supercharging ...

Spring, summer, autumn and winter seasons are so last year. From Christmas to Easter, sub-...

Setting a high-bar for HR

In the retail sphere, HR plays a vital role in acquiring, developing and retaining the bri...

Step 3: Negotiating Your ...

Stage 3 – Bargain Bargaining is where the "give-and-take" happens. If you think success me...

Last day to win $5K! Ente...

Improving Learning in the...

Improving learning is concerned with adjusting learning based on evaluation and feedback; ...

The search for Australia'...

Independent retailers make up a critically important segment of the industry, the most suc...

Reinforcing and Rewarding...

It is important that leaders reinforce and reward learning. Reinforcing and rewarding lear...

Celebrating the people th...

People power retail - and the heart of the industry are passionate individuals who truly l...

Evaluating Learning

Evaluation involves determining the worth of a learning and development program by compari...

Retailers can now celebra...

On Monday the 19th of June, the Australian retail industry received a big win, with the Pa...

Driving better ROI throug...

Australians love coupons. Eye-catching deals often draw customers back again and again to ...

Fit-outs that stand out; ...

The role of expectational design has never been more important for retailers, as bricks & ...

Monitoring Learning

Having created and implemented learning in the workplace, organisations need to turn their...

Negotiating Your Next Lea...

In this Part 2 of Negotiating Your Next Lease we refer to the Information Exchange Stage (...

In search of Australia's ...

To be chosen as the ‘Best in Retail’ takes a remarkable retailer – an exemplar of leadersh...

Retail Disruptors; Pushin...

In the ever-changing retail environment, it is the retailers that embrace change and push ...

Stores to Play Greater Ro...

Retail businesses are changing rapidly. Bricks-and-mortar stores are today just part of a ...

CouriersPlease driving in...

With eCommerce a growing force in the Australian retail industry, leading parcel delivery ...

Calling Australia's best ...

The retail landscape has been shaped by the customer’s increasing expectations to be able ...

Step 1 in Negotiating You...

The common question we receive from Retailers when challenged with the process of negotiat...

Could you be the 2017 Ret...

With over 1.2 million people working in the retail, the sector is a vital source of employ...

Artificial Intelligence (...

In 2017, retailers must be able to offer their customers a more personalised service, whil...

The difference between sh...

Since the 90s, e-commerce has promised a new ease with which customers can shop online. To...

The Future is Now: The Te...

They are “digital natives” that have been at the leading edge of the technological revolut...

Winter Descends On Melbou...

With the winter blues already setting in, Melbourne CBD’s retail giants are giving shopper...

Back from the Edge: Why b...

There’s a renaissance happening in Australia’s retail sector.

Evaluating E-Business Mod...

The purpose of investigating e-business and e-business models is to gain insights that may...

E-business for Retailers

Modern retailers can no longer ignore the presence of online channels and remain sustainab...

Top tips for a Winning Su...

Australia is overflowing with undiscovered retail excellence, and the ARA is on the hunt t...

Moving to a Multi-Channel...

Before embarking on a move into the multichannel model, it is important to understand the ...

The Lease - Asset or Anch...

Selling your retail business At the Australian Institute of Business Brokers (AIBB) confer...

E-Business Fundamentals

For most retailers and their customers the online shopping process is as follows. Online s...

Hiring New Staff: Focus o...

Employers are becoming too fixated on when a job position needs to be filled leading to hi...

How Australian retailers ...

There is increasing evidence that retail giant Amazon is expanding into the Australian mar...

Why a stop doing list is ...

To-do lists have become a common part of our business lives to keep up with the constant d...

Recognising Remarkable Re...

The ARA is proud to announce the launch of the industry’s pre-eminent awards program, The ...

How to make storytelling ...

Storytelling in business is growing in popularity every day and with good reason. Essentia...

ARA disagrees with Labor'...

The Australian Retailers Association (ARA) disagrees with Labor's announcement to delay th...

Lease Critical Path

Every lease has two things in common, a start date and an expiry date; hence from day one ...

Make up, don’t break up w...

We live in a pretty incredible world. A world where you can order fresh produce in the mor...

Tips and Tricks for Addre...

Costing Australia over $32.5 billion per year, workplace absenteeism is not something to b...

Review and evaluate appro...

Development is the final pillar of effective people management and is a focus concurrent w...

Back to the future of ret...

Consumers have changed across the years and so has their retail experience. Retailers have...

How Australian retailers ...

With Amazon due to land in Australia this year, retailers need to take the old adage “inno...

Review and evaluate appro...

Recruitment and selection is the funnel through which talent is brought into an organisati...

Landlord and Lessee Relat...

Although both Landlord and Lessee have entered into a lease contract which sets out the pl...

A reduction in company ta...

The Australian Retailers Association (ARA) believes the reduction in the company tax rate ...

Review and evaluate appro...

The most effective leaders may have vastly differing styles; they may also work in vastly ...

Three reasons retailers n...

No matter what industry you work in, it’s likely you’re witnessing the impact that advance...

Reflect upon personal lea...

Leaders have an undeniable capacity to positively or negatively influence the outcomes and...

Lights, camera, privacy!

New video surveillance technology present privacy issues for Australian retailers

New deal allows consumers...

The $200 billion Australian retail sector could be revolutionised by the rollout of a new ...

SmartScreen network launc...

Scentre Group’s Westfield SmartScreen Network has made its debut to the Group’s New Zealan...

Millennial retail market ...

Millennials are growing up and their purchasing power is increasing significantly, latest ...

ARA submits a two-stage p...

On Friday last week the Australian Retailers Association (ARA) issued a submission to the ...

LUC. Design hits the inte...

Hobart's own LUC. Design has won the Global Innovations Award (GIA) for Excellence in Visu...

Sephora launches its firs...

Global beauty authority SEPHORA today unveils its free iPhone and Android app, Sephora – B...

Mining a Gem: Baby Boomer...

If you just had to open the lid of a bucket full of cash with your name on it, would you d...

Location, Location, Locat...

Research your lease and benefit from the power of information

Retailers can now use Sir...

In an Australian first, business banking is now as easy as “Hey Siri” with the latest cust...

We’re all connected  - so...

Nielsen’s 2017 Australian Connected Consumers Report has revealed what marketers need to f...

Managing grievances and d...

Business are generally focused on fostering good relations amongst team members, but somet...

Snapchat offering a sneak...

Pacific and Priceline Pharmacy will today debut Snapchat Spectacles at the Virgin Australi...

Giving and Receiving Feed...

As soon as someone says “feedback”, most people think ‘negative and criticism’. This is a ...

Putting the Store Associa...

Walk into any retail store today and you begin to wonder if you know more about the produc...

Key changes to the Retail...

The Retail Leases Amendment (Review) Bill 2017 was passed on 21 February 2017 which will a...

The next big thing in mob...

FinTech payments company Openpay has announced their partnership with RainCheck, the Austr...

How to manage workplace c...

There is no ideal time or location in a retail environment to have interpersonal conflict ...

Stocard's next step to re...

Stocard, the world’s leading mobile loyalty wallet, has recently announced its latest fina...

Retail Awards and Agreeme...

Awards and Agreements prescribe the wages and conditions of work in the industry and have ...

ARA achieves historic red...

The Full Bench of the Fair Work Commission issued its decision in the Penalty Rates case l...

New data service to provi...

Australian retail market research firm, koji, has today unveiled snapshot™, a new ‘data-as...

Benefits of Retail Analyt...

Suez Technology is dedicated to identifying the drivers behind purchases. Their retail ana...

Hiring a retail manager: ...

It only takes one bad experience to put a retail customer off for life.

Merchandising 3.0: Custom...

Customer-centricity may be the hot buzz word in the retail world, but savvy, forward-think...

Google Helps the Romantic...

As I made my way through Greenwood Plaza in North Sydney to the train on Tuesday night, I ...

Keys to optimising your o...

Marketing creates awareness and demand. Brand strategy and brand management are not about ...

Workplace Investigations ...

Far from the seemingly glamourous investigations conducted by police on TV, workplace inve...

Online Brand Communicatio...

Communicating a brand in the online context brings a different set of variables than those...

Recognising Remarkable Re...

The ARA is proud to announce the launch of the industry’s pre-eminent awards program, The ...

Amazon Is Coming... Be Pr...

Soothsayers, fortune tellers and crystal ball gazers have been predicting online retailers...

Getting to grips with onl...

Online retailing is fast becoming the obsession of global retail operators and commentator...

Christmas 2016 Wrap Up

The 2016 Christmas period will be remembered as one of the hottest festive seasons on reco...

Understanding customers a...

When shopping online, the majority of retail customers have different expectations than th...

Slow Down to Speed Up: Ge...

In January lululemon opened the doors of its highly anticipated new store on London’s reno...

Zebra Technologies Provid...

Zebra Technologies and the Australian Retail Association (ARA) have joined forces in a col...

Going The Distance With S...

Retailers today are competing on more fronts than before; not only do you need to stay on ...

LUC. Design Announced 201...

LUC. design has recently been chosen to represent Australia at the IHA Global Innovation A...

3 Simple Ways To Keep Hig...

It’s amazing how many employers fail to read the warning signs, and are left shocked when ...

What’s in store for retai...

The New Year is upon us and once again it’s time to prepare for what is shaping up to be a...

Beware market rent review...

Lease rental structures have changed over the last decade with mid-term market rental revi...

Pandora Championing Team ...

Many retailers in Australia are experiencing challenging times, impacted by the shifting r...

The importance of fosteri...

Team effort is at the heart of achieving business goals and objectives in retail. Fosterin...

Aussie retailers experien...

The number of Australian and New Zealand retailers expanding their footprint into the UK i...

New Forward Thinking Work...

With consumers spending more time browsing and purchasing on smartphone applications, it’s...

6 Tips for Hiring Retail ...

Every retailer wants the cream of the talent crop, but it’s not always an easy task to fin...

A Year in the Life A Reta...

After almost 20 years proactively providing support and information to retailers (lessees)...

Developing Effective Cust...

A sale now begins the first time a potential customer experiences your brand. And the way ...

Rain, hail and shine – th...

There’s no denying that Mother Nature flaunts her charms when we least expect it. Natural ...

5 common questions about ...

With the busiest shopping period still in full swing, many retailers are looking forward t...

Achieve the best deal on ...

As a retail business owner seeking to secure a good deal on your lease, the better informe...

3 strategies for increasi...

By Gabriela Pasqualon - Velpic

Missguided bringing brick...

Breaking the rules of conventional high street retail, Missguided makes a high-impact debu...

WESTFIELD ANNOUNCES EXTEN...

From now until Christmas Eve, all Westfield centres across Australia will keep their doors...

RETAILERS OPEN FOR LAST M...

22 DECEMBER, 2016:With only a few days left for Australians to finalise their Christmas sh...

­­Bricks and Clicks: the ...

eCommerce is flourishing across Asia Pacific and are already outperforming traditional gia...

My people don’t sell! 5 t...

Selling can be a dirty word in some workplaces. I’ve been in sales for over 15 years, and ...

Toll launches its first p...

Toll Group recently launched its new consumer-to-consumer parcel delivery service with the...

Seven Ways Indoor Locatio...

In the lead up to Christmas, Australian retailers are facing more competition than ever be...

Reduce energy costs with ...

Australian Retailers Association (ARA) is excited to welcome our sole energy partner, Make...

'Tis the season to be wra...

Finding the perfect Christmas gift these holidays is only half the battle. With gift wrapp...

Positive outlook for an A...

This Christmas is looking positive for retailers with three-quarters of Australian retaile...

TOP 5 CRINGE-WORTHY SIGHT...

By Paul Farina Walking into a retail environment, whether it is a butcher, a salon, a shop...

Online shopping to hit pe...

More and more Australian will embrace online shopping this Christmas with consumers expect...

How to prepare your staff...

By Nicola Livingstone - Frontline Retail

Online retailers face con...

With Australian consumers predicted to spend more than $48.1 billion this Christmas it is ...

Single's Day surge for Au...

A number of Australian retailers have cashed in on Alibaba’s Global Shopping Festival last...

Why an online presence is...

By Catherine Kimpton – Beyond Business Sales

Tricks to designing a ret...

Retail store design, is ultimately an extension of the retail brand itself.  It needs to b...

How to hire and keep qual...

By Gabriela Pasqualon - Velpic

Don’t bury your head in t...

By Grant Field

TOP TIPS FOR NAVIGATING T...

Founder and client advocate of Fashion Equipped, Elizabeth Formosa and her team provide re...

What Makes a Good Busines...

By Catherine Kimpton – Beyond Business Sales

KitKat unveils permanent ...

Chocolate lovers rejoice! Just days away from the official opening, KITKAT is gearing up t...

Insight onslaught

The digital revolution is re-shaping the mystery shopping sector and what it can do for re...

The incredible shrinking ...

By Gary McCartney*

Gen Z: Rebels of Retail?

Within a decade, 4.6 million of Gen Z Australians will make up 12% of the national workfor...

At your service

Retail – where customer service and technology collide.

Modern award review updat...

The Australian Retailers Association, Master Grocers Association (MGA), Franchise Council ...

Top retail brands reveale...

Woolworths is leading the way in customer engagement and has won the hearts of Aussie cons...

How to achieve the best d...

In considering the best way to deal with your landlord, it is clear that information is ke...

Feel good retail recruitm...

The pilot of a financially incentivised retail training and employment program has seen re...

Retailers lose in conflic...

When a conflict between a retailer and a manufacturer gets out of hand, the retailer may d...

Resources to main courses

By Suzee Brain*

Rebel refits at Miranda

Rebel has opened the third of its state of the art Stadium of Sport stores at Miranda in S...

Lincraft goes back to its...

For the first time, since its inception in 1950, Lincraft is going back to its grass roots...

Weak incomes hit retail

According to a Deloitte Retail Forecast, weak underlying income growth is squeezing retail...

Tyro retail SME grants

 

Coles offers fitness ince...

In a step towards a healthier Australia, flybuys is partnering with activity trackers such...

Shirtmaker courts ACCC tr...

London-based clothing manufacturer and retailer, Charles Tyrwhitt, has paid a $10,800 pena...

Discount for AFR Retail S...

There are just two weeks to go before the heavyweights of the retail industry gather at th...

Food safety in NSW retail...

The NSW Auditor General, Margaret Crawford, says the NSW Food Authority needs to better mo...

The power of Tim Tams

Retailers can learn some valuable lessons in negotiation from Coles’ Tim Tams price rise s...

Online card fraud worksho...

Online card fraud is increasing in Australia and retailers remain high value targets.

Men spend up online

Men continue to spend more than women online, with gender stereotypes playing out, as men ...

DELAY IN PENALTY RATES DE...

The Fair Work Commission today issued further Directions in relation to the conduct of the...

Debenhams to open in Aust...

Iconic British Department Store, Debenhams, will open in Melbourne’s St Collins Lane preci...

ERMS: Performance Managem...

Managing the performance of your employees is a necessary evil – it’s never fun, but is of...

Dismissal unfair despite ...

A large retailer of global footwear brands has landed themselves in hot water after decidi...

2016 Christmas New Year P...

It feels as though we’ve blinked and eight months of the year have flown past. There are n...

Casual employment counted...

In a landmark decision at the Fair Work Commission, Senior Deputy President Drake and Depu...

Changes to annual leave

The Fair Work Commission has announced important changes to the rules about taking paid an...

Meet Betts chairman, Dann...

 

Retail sales flat, but so...

By John Rice, University of New England and Nigel Martin, Australian National University*

7/Eleven proposes franchi...

  7-Eleven is proposing a range of critical industry reforms to underpin standards and ent...

Uniqlo doubles Chadstone ...

Uniqlo will relocate its Chadstone store in Melbourne to an expanded space within the cent...

Is the (Mr) Price right?

South African retail group, Mr Price, makes Australia its first international market – her...

Don't blush baby

Sexual harassment can have significant consequences, with retailers urged to take every pr...

Lush opens latest flagshi...

Lush Cosmetics has relocated its flagship store to a space three times the size of its org...

Using balance charts for ...

By Mike Darlow* Most of those who run businesses sensibly focus on operating the business ...

Large format retail boom

Continued strong demand from international and local retailers is driving the creation of ...

Shopper marketing 101

What is shopper marketing and why do it? The Retailer looks at the applications of shopper...

If the shoe fits

 

Sydney leads retail rent ...

Sydney’s CBD continues to lead the way nationally in terms of retail rent growth, with a 2...

October - National Safe W...

National Safe Work Month is October, and retailers are being asked to think about how thei...

Tech tips for 2016

Making the most of technology in a retail business could be the difference between make or...

DJs sells Market St store

Scentre Group (formerly known as Westfield) has jointly purchased the David Jones Market S...

Melbourne Airport appoint...

Melbourne Airport has re-appointed travel retailer, Dufry, as its partner for internationa...

Online grocer to take on ...

The team behind Aussie Farmers Direct has launched The General Store, an online only super...

Penalties following failu...

A Korean migrant who opened two takeaway food outlets in Darwin late last year without che...

New era for David Jones

With its new ownership now firmly instated, stalwart department store, David Jones, has un...

AUSTRALIA’S TOP RETAILERS...

The results are in for the 2016 eftpos ARA Australian Retail Awards.

Last chance for tickets t...

Retailers looking for opportunities to network, learn from other successful retailers and ...

The risk of moving into c...

By Gary Mortimer, Queensland University of Technology

The sound of spending

By Mark Fletcher, Shopscience

Fashion retailers in liqu...

Stewart Free and Andrew Spring of insolvency, turnaround, and forensic specialist services...

DJs opens first NZ store

Australian department store chain, David Jones, has opened its first international store i...

Ozsale hit with penalty

Online retailer, Ozsale,  has paid a penalty of $10,800 after being issued with an infring...

Small business regulation...

Retail business will be the first focus of a Victorian Small Business Regulation Review (S...

Safe use of ladders alert

Ladders are used extensively within retail businesses. SafeWork NSW has released a new vid...

Keeping up with the mille...

By Fran Ereira, VP APAC at Temando

Judging underway for 2016...

Guide to supplying goods ...

The ACCC, along with state and territory ACL regulators, has released a guide for business...

Pronto appoints new head

Chat Gates, MD, Pronto Software

Executive Director's note...

Election outcome challenges can’t lose sight of the economy

Online Retailer in Sydney...

To be held from July 20 to 21 at the Royal Hall of Industries and Hordern Pavillion, this ...

Boost Juice & Thank You t...

Jeff Allis, Co-Founder of Australian retail success story, Boost Juice, and Daniel Flynn, ...

The new profit protection...

Inside Retail will next month host the event, 'Navigating the New Profit Protection Landsc...

New neighbourhood centre ...

Glenmore Ridge in Western Sydney will be the home of a brand new neighbourhood shopping ce...

Australian only online 'M...

An online site claiming to be the biggest online shopping mall in Australia has been launc...

Reminder: Minimum wage in...

A new National Minimum Wage has come into effect from the first pay period on or after Jul...

Zara to debut across the ...

Global fashion brand Zara has taken the keys for its first New Zealand store at Kiwi Prope...

Deadline extended for 201...

Entries close July 15, 2016

Tesla opens Sydney CBD st...

Tesla has opened what could be considered its first true retail 'store' in Australia, at i...

Election message from the...

Australia needs a stable majority Government with a solid economic plan, which will suppor...

ERMS: Creating employment...

The ARA often receives calls from members who are having difficulties dealing with their e...

Understanding part time e...

ARA Members often ask the Employment Relations Team questions regarding their part time wo...

Think you understand over...

Members should be reminded that it is the modern Award or Enterprise Agreement that determ...

The discrimination of dre...

Many employers set dress codes for their employees, whether for reasons of safety, profess...

Are you short changing yo...

It has been a busy start to the year for the Fair Work Ombudsman with underpayments and Aw...

Extended trading hours fo...

Perth retailers have welcomed the recent decision to permit General Retail Shops in the Me...

Take home notes on annual...

Annual leave is an important part of employee entitlements. Also known as holiday pay, it ...

Pay Periods: The What, Wh...

What is a pay period?

How can I find the new wa...

The national wage increase (2.4 percent) comes into effect from the first full pay period ...

Constructive Dismissal, w...

The Fair Work Act says that a person has been dismissed if they have resigned from their e...

More recognition needed f...

Hollywood retail

Celebrities are taking on retail businesses with fervour, heralding a new era of retail gl...

From the Executive Direct...

The last month has seen a number of developments politically of which retailers should tak...

Sydney Light Rail Update

Sydney CBD and South East Light Rail construction is in full swing, with George St, from C...

New investment buoys CBD ...

A retail renaissance is set to take place across Australia’s CBDs as governments invest in...

ORIA finalists revealed

Finalists for the 2016 StarTrack ORIAs to be held  at Dockside Pavilion in Sydney on Thurs...

Kogan to list on ASX

Pureplay online retailer, Kogan.com, will list on the ASX following the launch of its IPO.

Amex rolls out Samsung Pa...

American Express will roll out Samsung Pay across Australia to allow customers with a comp...

Eastland introduces The C...

Eastland has presented shoppers with a sneak-peak of their new collaborative concept, The ...

Minimum Wage increased

Excessive surcharging ban...

Capturing customers with ...

3D traffic management analytics are helping retailers use customer data to convert shopper...

Out of the box: Gregory J...

For centuries, fine jewellery has been kept in silk lined, ornate boxes, which fill boudoi...

Sample - How To Post

INTRODUCTION: Your “how to” blog post should teach the reader how to do something by break...

7 reasons UX design is in...

By Tom Green

Dick Smith relaunches onl...

Kogan.com has relaunched Dick Smith as an online-only technology retailer in Australia and...

Staying on top online

Australia’s love affair with technology is continuously growing. We now live in a world do...

Bang & Olufsen's Aussie f...

Luxury home entertainment brand, Bang & Olufsen has opened its new Australian flagship sen...

Testing of Digital Busine...

The Australian Taxation Office is designing a Digital Business Account, a one stop shop fo...

A Simple store opening

Lagardère Travel Retail has opened their first men’s fashion store in the Pacific region, ...

Lego to open first Austra...

Australia's first ever Lego certified store will open at Dreamworld on the Queensland Gold...

New explosives guidelines...

Given the increase in international terrorist attacks in recent months, new Improvised Exp...

VIC follows QLD energy ra...

The Victorian Government will introduce laws requiring fast food outlets to display the ki...

Adore Beauty opens on Tma...

Australian beauty and cosmetics e-tailer, Adore Beauty, has opened a store on China's larg...

Woolworths pilots eBay pa...

Woolworths and eBay have partnered to launch a new pilot parcel drop off service at five W...

New $5 note design reveal...

The Reserve Bank of Australia has released images of the new $5 banknote that will be issu...

H&M to open at Broadway

Broadway Shopping Centre, Sydney

Online retailers yet to h...

By Jyotirmoyee Bhattacharjya, University of Sydney and Adrian B. Ellison, University of Sy...

Executive director wrap, ...

Russell Zimmerman, ARA Executive Director

New CEO for 7-Eleven

Angus McKay has joined franchise convenience chain, 7-Eleven, as CEO.

Worksafe WA supermarket v...

WorkSafe Western Australia is conducting a proactive inspection campaign focusing on manua...

Peel centre expands

Vicinity Centres and ISPT’s $55 million redevelopment of Halls Head Central Shopping Centr...

Shopfront for SA small bu...

The Small Business Commissioner has established a new shopfront in the Adelaide CBD, bring...

Uniqlo’s double digits

Japanese apparel retailer, Uniqlo, has opened its 10th Australian store in Brisbane’s Quee...

Dick Smith survives onlin...

Kogan.com has purchased the online retail business of liquidated electronics retailer, Dic...

Green light for Supabarn ...

The Australian Competition and Consumer Commission (ACCC) has decided not to oppose Coles’...

Retailer joins QIC

Megan Foster

Online complaint help

A new online resource developed by the Society of Consumer Affairs Professionals Australia...

Nutritional info for QLD ...

The Queensland Government has passed new laws enforcing the display of energy content in f...

New $5 note

The Reserve Bank will begin issuing new generation $5 bank notes from September 1, 2016.

Internationals still stro...

Growing online sales will not deter retailers’ physical store expansion plans in 2016, acc...

Hefty fine over laybys

Chrisco Hampers Australia has been ordered to pay a $200,000 penalty for contravening the ...

Instant customer feedback

UK-based point of payment rating system, truRating, has launched in Australia with a Sydne...

Butchers being slaughtere...

The days of the traditional butcher may be numbered, according to new findings by Roy Morg...

Square arrives in Austral...

Global payments technology company, Square, has launched its Square Reader in Australia.

Winter dawns for Westfiel...

Scentre Group has launched its national Autumn/Winter 16 fashion campaign ‘Own Your Story’...

ARA Executive Director’s ...

With February almost at a close, the ARA has continued its momentum, having been involved ...

ARA annual minimum wage s...

On behalf of the retail sector, the Australian Retailers Association (ARA) is undertaking ...

E-commerce shipping left ...

A new generation of ‘want it now’ shoppers are being left disappointed according to resear...

Market City Perth sold

Market City, Western Australia's fruit and vegetable wholesale market and distribution hub...

Sydney George St closures

The next George St road closure to make way for construction of the Sydney CBD light rail,...

Domino’s innovation lab

Domino’s Pizza has opened an international innovation lab, named DLAB in Queensland.

Noodle brands merge

Asian-style quick service restaurant (QSR) brands, Noodle Box and Wokinabox, have merged u...

Easy grocery run for trai...

 Train commuters at Sydney’s Bondi Junction train station now have the opportunity to clic...

Internationals ramp up

Thirty nine of the world’s top 250 retailers now operate in Australia, up two from last ye...

7-Eleven appoints special...

7-Eleven Stores says it has strengthened its investigative and compliance capability with ...

Retail lease disputes (VI...

According to the Victorian Small Business Commissioner (VSBC), an increasing proportion of...

Aldi opens first SA store...

Aldi has opened its first South Australian stores at Parafield Gardens, Hallett Cove, Seaf...

Christmas catalogues boom

Catalogue volumes grew by 10 percent this Christmas, comparing volumes in December 2015 to...

Fresh look for Aussie Far...

Fresh food home delivery service, Aussie Farmers Direct, has rebranded to a new look to be...

The future of retail

Remember those times where retail was all about competition? Everyone was trying to find t...

Tight supply drives retai...

A limited supply pipeline and growing interest from offshore retailers is driving the next...

ARA Executive Director's ...

It has been an incredibly busy and productive couple of months for the Australian Retailer...

Queensland Small Business...

The Queensland Small Business Week will run from May 16 to 21 and will showcase the commit...

Electricity dispute resol...

Queensland small businesses now have access for the first time to a free dispute resolutio...

Myer Hobart reopens

Myer’s much anticipated and new store in Liverpool St, Hobart has opened its doors ahead o...

Cash no longer king

Australians of all ages are embracing contactless payments, with 66 percent preferring to ...

Retail 2016 tipped to be ...

Australian retail sales lifted again in FY15, despite some high-profile losses, as the sec...

Retailer safety alert - b...

Following the death of a four year girl in Brisbane in 2013 as a result of oesophageal per...

Standards Committee repre...

The Australian Retailers Association is seeking a bicycle retailer to represent the Austra...

Jean Paul Gaultier Target...

Target Australia has inked a design partnership with international fashion designer, Jean ...

Discount on Online Retail...

The third annual Online Retail Supply Chain Summit to be held in February will provide pur...

PAS makes fashion acquisi...

PAS Group, owner of Review, Metallicus, Black Pepper, Yarra Trail, Fiorelli, and Annapelle...

Rebel showcases new flags...

Rebel has revealed its latest flagship store at Sydney's Westfield Bondi Junction.

Cannibalisation threatens...

Despite subdued growth by anchor stores in shopping centres during the 2014-2015 financial...

Easter bun fight

Steve Plarre, CEO of Ferguson Plarre Bakehouse and a member of the Australian Retailers As...

Superstream preparations ...

SuperStream is part of the Stronger Super reforms aimed at improving the efficiency of the...

Mental health tool for bu...

The Mentally Healthy Workplace Alliance and Beyond Blue have launched a Return on Investme...

Westfield kicks off Chris...

Scentre Group has launched its 2015 Westfield Christmas campaign, ‘All We See is Joy’, fro...

Benefits for retail from ...

23 OCTOBER, 2015: The Australian Retailers Association (ARA) has congratulated the Andrews...

Christmas retail sales ha...

4 NOVEMBER, 2015: The Australian Retailers Association (ARA) says a further interest rate ...

Shopping centre marketing...

Sunnybank $2 Food Trail

Westfield Tour reveals 20...

Westfield tour 2016

Streaming opens options f...

According to CNET, the world's largest tech media source, “the number of music streaming s...

UK retailer to open Austr...

Pepkor, owner of the Harris Scarfe department store chain, has partnered with British depa...

Christmas retail sales ha...

4 NOVEMBER, 2015: The Australian Retailers Association (ARA) says a further interest rate ...

Footfall update wc 26 Oct

The Australian National FootFall Index covering discretionary spend retailers for the week...

Benefits for retail from ...

23 OCTOBER, 2015: The Australian Retailers Association (ARA) has congratulated the Andrews...

Interest rate hold disapp...

3 NOVEMBER, 2015: The Australian Retailers Association (ARA), has expressed disappointment...

Luxury retailers eye Aust...

Australia offers significant opportunities for luxury retailers at a time when the Asian m...

7 year high for Aussie bu...

Spending by Australian businesses recorded the highest sales growth in more than seven yea...

Sydney light rail works u...

All Sydney CBD-based retailers are reminded that the first closures of George St to genera...

Text for a pizza

Domino’s Pizza will introduce SMS ordering from December 14.

Costco drives competition

The latest data from IbisWorld indicates that  Costco’s continued expansion in Australia h...

Footfall update, wc 5 Oct

According to the Experian Australian National FootFall Index covering discretionary spend ...

Christmas casuals hunting...

Data from job site, Indeed, indicates that Australian job seekers started looking for casu...

RedBalloon's new look

Online gift and experience retailer, RedBalloon has launched today a new digital platform ...

Retailers support FSI rec...

20 OCTOBER, 2015: The Australian Retailers Association (ARA) says retailers support the Fe...

Changes in shopping behav...

9 OCTOBER, 2015: The Australian Retailers Association (ARA) has come out in support of the...

Retail sector proves its ...

2 OCTOBER, 2015: Retail has proved resilience according to the Australian Retailers Associ...

Making the Move west

Dick Smith's wearable fashion technology concept, Move, has moved its way across the count...

Targeting digital shopper...

Target Australia has launched a new app and click improvements in its online services in a...

Footfall update, wc Sept ...

According to the Experian Australian National FootFall Index covering discretionary spend ...

Sydney George St works up...

Altrac Light Rail has begun work on the CBD and South East Light Rail in Zone 5 (George St...

Microsoft sets opening da...

Australia's first Microsoft store is set to open in Sydney on November 9.

Using the Noodle for new ...

Quick service restaurant (QSR) franchise, Noodle Box has purchased its rival and Australia...

Furniture e-tailer rebran...

Six weeks after its acquisition of fellow home and furniture e-tailer, Wayfair Australia, ...

Oz branding key following...

The Australian Made Campaign has issued a reminder to businesses to boost country of origi...

Sydney CBD centre on the ...

A 50 percent interest in Sydney CBD retail centre, World Square, is for sale by JLL on beh...

Centre managers pessimist...

JLL’s Retail Centre Managers’ Survey, taken in August across 109 JLL-managed retail shoppi...

No impact on sales from l...

The switch from Tony Abbott to Malcolm Turnbull has improved consumer sentiment, but the p...

Women in Retail

The Australian Retailers Association and female recruitment and HR company, Diverse City C...

Supermarket loyalty non-e...

To paraphrase the old saying, no supermarket is an island, and even if it was, most of Aus...

Spending holds above deca...

Annual sales growth remained above the decade average in August, despite experiencing the ...

Heavy fines for late nigh...

A Darling Harbour bottle shop in Sydney has been hit with fines exceeding $28,000 for brea...

Business attitudes survey...

The Australian Chamber of Commerce is undertaking its annual survey to gauge the attitudes...

City of Sydney calls on r...

The City of Sydney has asked for the help of retailers and shopping centres in the precinc...

Retailers urge continued ...

20 SEPTEMBER, 2015: The Australian Retailers Association (ARA) is calling on the new Turnb...

US brands land in Brisban...

US retailer, Williams-Sonoma, will open its first Queensland stores under the Pottery Barn...

E-commerce drives propert...

The growth in online retailing will drive demand for as much as 3.2 million square metres ...

Made in Oz branding spike...

More and more Australian businesses are registering for certification schemes to demonstra...

Catalogues return to domi...

Catalogues continue to expand their reach, with more Australians over 14 now reading catal...

Weekly Australian footfal...

According to the latest weekly data from Experian Footfall's Australian Retail Index, last...

Digital meets design

Imagine a world without queuing for coffee or waiting for a different-sized shirt in the c...

R.M. Williams reborn onli...

As part of a renewed investment in the brand, iconic Australian brand, R.M. Williams has l...

Macy's to cull stores

US department store, Macy's, will close 35 to 40 underperforming stores by early 2016 in w...

New protections for suppl...

The Australian Competition and Consumer Commission (ACCC) has reminded grocery suppliers a...

Target sizes up mannequin...

Discount department store, Target, will introduce size 16 mannequins across its stores, as...

Large format retailers ex...

A growing number of large format retailers are expanding their horizons and pursuing inter...

New Sephora to launch wit...

Sephora will open its second Australian store at Sydney's Macquarie Centre at midday on Se...

Government must introduce...

7 SEPTEMBER, 2015: The future of Australian small business has been thrown into jeopardy, ...

Pandora's latest flagship

Pandora Pitt St, Sydney

H&M Sydney sets the date

H&M Melbourne GPO

Retail sales show solid p...

3 SEPTEMBER, 2015: Retail sales figures for July 2015 by the Australian Bureau of Statisti...

Uniqlo confirms QLD store...

Uniqlo Sydney store

ARA welcomes abolition of...

21 AUGUST, 2015: The Australian Retailers Association (ARA) has welcomed the decision of S...

ARA urges support of LVIT...

20 AUGUST, 2015: The Australian Retailers Association (ARA), has stressed the importance o...

Victorian retailers harde...

19 AUGUST, 2015: The Australian Retailers Association (ARA) is dismayed at the decision of...

Penalty rates must suppor...

4 AUGUST, 2015: Retail sales figures for June 2015 by the Australian Bureau of Statistics ...

Collection of GST for onl...

23 July, 2015: The Australian Retailers Association (ARA) says that COAG’s in principle ag...

More positive budget buoy...

3 July, 2015: Continued growth in Australian Bureau of Statistics (ABS) May 2015 retail tr...

Australia's top retailers...

THURSDAY 2 JULY, 2015: Australia’s top retailers and staff have been crowned today at the ...

Tickets on sale now for r...

The Australian Retailers Association (ARA) is pleased to announce that tickets are now on ...

Federal Budget must deliv...

The Australian Retailers Association (ARA) said the seasonally adjusted rise (0.3 percent ...

Retailers welcome long-aw...

The Australian Retailers Association (ARA) has welcomed The Reserve Bank of Australia’s (R...

Retailers, state governme...

Australian retailers are left shocked and disappointed after cabinet ministers yesterday r...

ARA tenancy - Do you have...

When negotiating retail rents with landlords, retailers often find themselves on an uneven...

2015 eftpos ARA Australia...

The 2015 eftpos ARA Australian Retail Awards are now officially open across eleven categor...

Retail Loss Prevention 20...

The 2nd annual Retail Loss Prevention 2015 conference taking place at the Bayview Eden in ...

An e-commerce revolution:...

Let's face it - consumers, not marketers, are leading the e-commerce revolution. Shoppers ...

Free webinar Slash your e...

Each year retailers spend countless dollars on energy costs and we understand the at in th...

Stagnant cash rate does l...

The Reserve Bank of Australia’s (RBA) decision to keep the cash rate on hold today at 2.25...

Co-founder of retail succ...

The Australian Retailers Association (ARA) is pleased to announce that Jodie Fox, Chief Cr...

ABS February 2015 retail ...

The Australian Retailers Association (ARA) said the seasonally adjusted rise (0.7 percent ...

Competition policy – more...

The Australian Retailers Association (ARA) said retailers will have concerns around the fi...

Aussies on the hunt for f...

Retailers offering fresh seafood are encouraged to stock their fridges in preparation for ...

2015 eftpos ARA Australia...

The Australian Retailers Association (ARA) is calling on all retailers to enter now for th...

SA retailers welcome much...

The Australian Retailers Association (ARA) said retailers are relieved to hear that penalt...

Touch points impacting re...

What will 2015 bring for retailers? Will it be the continued rise of the ‘connected custom...

Employment Relations: A y...

The New Year is upon us and it’s shaping up to be a big one with the 2014 Modern Award Rev...

Adapt or die: Being brave...

Henry Ford once famously said “If I had asked people what they wanted they would have said...

ABS January 2015 retail t...

The Australian Retailers Association (ARA) said the seasonally adjusted rise (0.4 percent ...

Retailers question whethe...

The Reserve Bank of Australia’s (RBA) decision to keep the cash rate on hold today at 2.25...

Retailers support NSW Gov...

The Australian Retailers Association (ARA) Executive Director Russell Zimmerman today welc...

Retailers pay tribute to ...

The Australian Retailers Association (ARA) Executive Director Russell Zimmerman paid tribu...

A slice of the big global...

The National Retail Federation’s (NRF) ‘Retail’s BIG Show’ 2015 set the scene for the glob...

Cyber criminals – only on...

In 2015, cyber attacks and data breaches don’t look like they’re going to slow down. Wheth...

Peak retail industry body...

The Australian Retailers Association (ARA) has continued to expand its physical presence b...

NSW retailers concerned a...

The Australian Retailers Association (ARA) Executive Director Russell Zimmerman today said...

Retail technology is ensu...

“All of our innovations have been led by Australians.”

ARA’s forecast confirmed ...

Peak retail industry body the Australian Retailers Association (ARA) and research partner ...

Union’s unreasonable stan...

The Australian Retailers Association (ARA) is appalled by false union claims suggesting th...

Government must move forw...

The Australian Retailers Association (ARA) congratulates Tony Abbott on retaining his posi...

ABS December 2014 retail ...

The Australian Retailers Association (ARA) said the seasonally adjusted rise (0.2 percent ...

Retailers welcome long-aw...

Retailers have welcomed the Reserve Bank of Australia’s (RBA) decision to lower the cash r...

Survey confirms retailers...

The Australian Retailers Association (ARA) said retailers were calling for all credit card...

Retail supply chain risks

As retailers seek new products and improved margins in a highly competitive environment, s...

Top shopping centres name...

Chadstone in Melbourne and Westfield Parramatta in Sydney have come out on top as Australi...

Disability employment sem...

Do you know that feeling of satisfaction after putting together a piece of furniture from ...

ABS November 2014 retail ...

The Australian Retailers Association (ARA) said the seasonally adjusted rise (0.1 percent ...

Support for closing GST l...

The Australian Retailers Association (ARA) has welcomed support from federal and state pol...

Approaching state electio...

In the lead up to Victoria's November election, the ARA feels it’s worth retailers conside...

Five omni-channel trends ...

With the introduction of omni-channel retailing, customers have not only been given more p...

Steady cash rate supports...

The Reserve Bank of Australia’s (RBA) decision to keep the cash rate on hold at 2.5 percen...

America seeks to abolish ...

The Australian Retailers Association (ARA) urges all Australian state governments to stop ...

ABS October 2014 retail t...

The Australian Retailers Association (ARA) said the seasonally adjusted rise (0.4 percent ...

New year, new career

The long standing stigma of retail as a job and not a career is well and truly shifting. T...

Christmas employment issu...

With the silly season upon us, this article will provide members with a few key employment...

The Model WHS Laws: are t...

Earlier this year, COAG held a meeting where the federal, state and territory, and local g...

EMPLOYEE PROTECTIONS - A ...

The commencement of the Fair Work Act 2009 (Cth) (FW Act) saw the introduction of a new (o...

A YEAR IN RETAIL EMPLOYME...

The Australian Retailers Association has, for the past four and a half years, engaged FCB ...

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