Founded in 1903, the Australian Retailers Association (ARA) is Australia’s largest retail association representing Australia’s $310 billion sector, which employs more than 1.2 million people. As the retail industry’s peak representative body, the ARA works to ensure retail success by informing, protecting, advocating, educating and saving money for its 7,500 independent and national retail members throughout Australia. For more information, visit or call 1300 368 041.
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Recent Posts

Support for Small Business Made Easy

The Australian Government is committed to supporting small business owners achieve their goals and recognise the diverse challenges of running a small business.

New Year, New Invoicing Solutions

Mobile invoicing application- Invoice2go, has launched a tap-and-go payments feature with PayPal Here, enabling Australia’s smallest businesses to be paid in person, wherever they are.

Speeding up checkout lines to improve the customer experience

With stiff competition from online sellers, the onus is on retailers to provide a unique experience in-store, and to increase the incentive for customers making a purchase. However, in order to maximise the success of any storefront, retailers need to take advantage of every opportunity and...

Reduced Penalty Rates are Here to Stay!

If you haven’t already heard, this month the Full Court of the Federal Court rejected the legal bid by unions to overturn the Fair Work Commission’s decision to cut penalty rates.

In February we saw the historic reduction of penalty rates in an unprecedented win for the retail and hospitality...

Follow Your Dreams in a Small Business

Starting your own business is an exciting time but can be a daunting experience. The importance of planning in advance will ensure you are on the right foot and understand what’s involved in the process. Whether it’s opening up a coffee shop or launching an online gift store, there are a variety...

Pronto Software and ARA Reveal the State of Technology in Australian Retail

The retail industry’s peak representative body, the Australian Retailers Association (ARA), in partnership with Australian technology company, Pronto Software, today releases the 2017 Technology Retail Review, providing insight into the state of technology in the country’s retail sector.

Future Proofing Australian Retail Talent

Australian retailers are facing complex challenges and operating environments, characterised by change and ongoing disruption. The entrance and influence of international brands and rapid digital technology advancements have created ongoing competitive pressures within the industry. A result,...

A Crash Course in Customer-Centricity

Customer-centricity. We’ve all heard the jargon, and for the most part understand what it means. To put it simply, it’s about making the customer the centre of your business’ universe – every product, every touch point and every experience built around their needs and desires. It’s a powerful...

How can retailers alleviate some of the growing pains during business expansion

As the retail industry continues to adjust to various challenges, including a tightening in consumer spending, higher costs and online competition, retail businesses are under considerable pressure. Being in a highly competitive sector, the focus for growing retailers this year will be towards...

A new reality for retail

The potential of Virtual and Augmented Reality has captivated the retail industry, but do these emerging technologies deserve the hype?

Vulnerable Workers Legislation Passes Through Senate

The Senate last Monday (September 4)  passed tough new laws that will see penalties of up to $630,000 for employers who knowingly underpay their employees.

3 Ways You Can Plan for Success this Financial Year

Now that we are well past the 2016/17 financial year, there are better times to plan for small business success. Small businesses form a vital part of the Australian economy, and now is the time to put in place a tangible business plan to have the best chance of success this financial year.

Stepping up from a stepping stone

An alternate perspective on retail employment is gaining momentum in Australia, eroding the well-established perception of retail as a ‘job’ not a ‘career’. The traditional (and out-dated) view of working in retail as a temporary means-to-an-end, a stepping stone to long-term employment in...

Refreshing your digital shopfront

Treat your e-commerce platform as a key component of your retail business.

Remarkable Retailers Recognised at this year’s eftpos ARA Australian Retail Awards

Australia’s extraordinary retailers were crowned on August the 3rd, at the Australian Retailers Association (ARA) Retail Awards 2017 in front of 550 guests at the National Gallery of Victoria.

Tax Time Tips

The 2016/17 financial year is now over, and a new one has just begun. As a small business has a turnover of up to $10 million, it forms a crucial part of the Australian economy. What's most important now is to get taxes done right. Here are three helpful tips for small business owners to make...

Setting a high-bar for HR

In the retail sphere, HR plays a vital role in acquiring, developing and retaining the brightest talent at the heart of the industry. A motivated and productive workforce is imperative to the success of any and every retailer, and the contribution of exceptional HR professionals to get the most...

The search for Australia's best independent retailer

Independent retailers make up a critically important segment of the industry, the most successful of which embrace the opportunities and overcome the challenges that come being owned and operated independently. Without being associated to a larger company, independent retailers are uniquely...

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