Founded in 1903, the Australian Retailers Association (ARA) is Australia’s largest retail association representing Australia’s $310 billion sector, which employs more than 1.2 million people. As the retail industry’s peak representative body, the ARA works to ensure retail success by informing, protecting, advocating, educating and saving money for its 7,500 independent and national retail members throughout Australia. For more information, visit or call 1300 368 041.
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Weak incomes hit retail

According to a Deloitte Retail Forecast, weak underlying income growth is squeezing retail turnover in food categories, while non-food categories are still benefiting from low interest rates and asset price inflation. Overall, real (inflation adjusted) retail sales growth was 2.5 percent over...

Tyro retail SME grants


Coles offers fitness incentives

In a step towards a healthier Australia, flybuys is partnering with activity trackers such as Fitbit to reward customers for being active with a 10 percent discount on all of Coles’ fresh fruit and vegetables.

Shirtmaker courts ACCC trouble

London-based clothing manufacturer and retailer, Charles Tyrwhitt, has paid a $10,800 penalty after being issued with an infringement notice by the Australian Competition and Consumer Commission (ACCC), following an investigation into the company’s ‘was/now’ pricing practices.

Discount for AFR Retail Summit

There are just two weeks to go before the heavyweights of the retail industry gather at the Australian Financial Review Retail Summit, 28-29 September at the Sofitel Melbourne on Collins. On the agenda: the future for Australian retail, and the strategies by which retailers can boost...

Food safety in NSW retail food businesses

The NSW Auditor General, Margaret Crawford, says the NSW Food Authority needs to better monitor its arrangements with councils that inspect retail food businesses on its behalf.

The power of Tim Tams

Retailers can learn some valuable lessons in negotiation from Coles’ Tim Tams price rise stand off.

Online card fraud workshop

Online card fraud is increasing in Australia and retailers remain high value targets.

Men spend up online

Men continue to spend more than women online, with gender stereotypes playing out, as men dominate takeaway food and video game purchases, while women spend more on fashion and cosmetics, according to the 2016 Sensis eBusiness Report.


The Fair Work Commission today issued further Directions in relation to the conduct of the Penalty Rates case. This document outlines the proceedings and process going forward.

Debenhams to open in Australia

Iconic British Department Store, Debenhams, will open in Melbourne’s St Collins Lane precinct in September 2017.

ERMS: Performance Management

Managing the performance of your employees is a necessary evil – it’s never fun, but is often essential to protect your business from the damage an underperforming employee can cause.

Dismissal unfair despite serious misconduct

A large retailer of global footwear brands has landed themselves in hot water after deciding to terminate a store manager for serious misconduct following allegations of theft and fraud.

2016 Christmas New Year Public Holidays

It feels as though we’ve blinked and eight months of the year have flown past. There are now only three months until Christmas! Before we know it, department stores will be decorating their floors with Christmas trees and tinsel and we’ll be checking our lists twice to make sure we’ve bought all...

Casual employment counted for redundancy

In a landmark decision at the Fair Work Commission, Senior Deputy President Drake and Deputy President Lawrence found that for the purposes of calculating redundancy payouts, a permanent employee’s initial period of regular and systematic casual employment will count towards their period of...

Changes to annual leave

The Fair Work Commission has announced important changes to the rules about taking paid annual leave. The changes relate to cashing out of annual leave, taking annual leave in advance and managing ‘excessive’ annual leave balances.

Retail sales flat, but some buck the trend

By John Rice, University of New England and Nigel Martin, Australian National University*

7/Eleven proposes franchise reform

 7-Eleven is proposing a range of critical industry reforms to underpin standards and entrench ethical behaviours across Australia’s franchise sector.

Uniqlo doubles Chadstone space

Uniqlo will relocate its Chadstone store in Melbourne to an expanded space within the centre to open on October 13.

Don't blush baby

Sexual harassment can have significant consequences, with retailers urged to take every precaution to prevent its occurrence.

Lush opens latest flagship

Lush Cosmetics has relocated its flagship store to a space three times the size of its orginal in Sydney's Queen Victoria Building (QVB).

Using balance charts for book keeping

By Mike Darlow*Most of those who run businesses sensibly focus on operating the business rather than on its bookkeeping and the production of its financial reports, tax returns and similar.

Large format retail boom

Continued strong demand from international and local retailers is driving the creation of new large format retail stock, with above average supply levels predicted for the next three years, a new CBRE report has revealed. Sustained sales growth in the large format sector is driving increased...

Shopper marketing 101

What is shopper marketing and why do it? The Retailer looks at the applications of shopper marketing for retailers.

Sydney leads retail rent growth

Sydney’s CBD continues to lead the way nationally in terms of retail rent growth, with a 28.4 percent increase in NSW prime rents recorded for the year to Q2 2016.

Tech tips for 2016

Making the most of technology in a retail business could be the difference between make or break this year.

DJs sells Market St store

Scentre Group (formerly known as Westfield) has jointly purchased the David Jones Market St building in Sydney''s CBD with Cbus Property.

Melbourne Airport appoints duty free

Melbourne Airport has re-appointed travel retailer, Dufry, as its partner for international duty free retail.

Online grocer to take on supermarkets

The team behind Aussie Farmers Direct has launched The General Store, an online only supermarket stocking grocery brands at low prices and bulk value lines not available in current supermarkets.

Penalties following failure to check wage rates

A Korean migrant who opened two takeaway food outlets in Darwin late last year without checking the wages applicable to his business underpaid his workers almost $50,000 in just four months.

New era for David Jones

With its new ownership now firmly instated, stalwart department store, David Jones, has unveiled a new store concept it hopes will cement its place in Australian retail’s future.


The results are in for the 2016 eftpos ARA Australian Retail Awards.

Last chance for tickets to eftpos ARA Australian Retail Awards

Retailers looking for opportunities to network, learn from other successful retailers and celebrate the cream of the crop in the industry are encouraged to purchase tickets for next week’s 2016 eftpos ARA Australian Retail Awards.

The risk of moving into convenience stores

By Gary Mortimer, Queensland University of Technology

The sound of spending

By Mark Fletcher, Shopscience

Fashion retailers in liquidation

Stewart Free and Andrew Spring of insolvency, turnaround, and forensic specialist services firm Jirsch Sutherland were appointed joint and several liquidators of fashion boutique business, Hanama Collection on 22 July 2016. The companies traded as Paper Scissors and Chicabooti in Australia.

DJs opens first NZ store

Australian department store chain, David Jones, has opened its first international store in Wellington, New Zealand, marking a significant milestone in the department store’s 178 year history.

Ozsale hit with penalty

Online retailer, Ozsale,  has paid a penalty of $10,800 after being issued with an infringement notice by the Australian Competition and Consumer Commission (ACCC) following an investigation into Ozsale’s consumer guarantees policies and practices.

Small business regulation review - VIC

Retail business will be the first focus of a Victorian Small Business Regulation Review (SBRR) to be carried out by the Victorian Government.

Safe use of ladders alert

Ladders are used extensively within retail businesses. SafeWork NSW has released a new video safety alert – Safe use of ladders. This coincides with the development of a new ladders page on the SafeWork website.

Keeping up with the millennials

By Fran Ereira, VP APAC at Temando

Guide to supplying goods and services to the disability sector

The ACCC, along with state and territory ACL regulators, has released a guide for businesses supplying goods and services to the disability sector. The guide forms part of a range of educational resources for consumers with disability and the businesses that supply to them.

Pronto appoints new head

Chat Gates, MD, Pronto Software

Executive Director's note, July 2016

Election outcome challenges can’t lose sight of the economy

Online Retailer in Sydney next week

To be held from July 20 to 21 at the Royal Hall of Industries and Hordern Pavillion, this year’s Online Retailer Conference & Expo will see some new additions to its line up.

Boost Juice & Thank You to speak at 2016 Australian Retail Awards

Jeff Allis, Co-Founder of Australian retail success story, Boost Juice, and Daniel Flynn, Founder of social enterprise company, Thank You, and maker of Thank you branded water, food and bodycare products, will entertain guests at the eftpos ARA 2016 Australian Retail Awards next month.

The new profit protection landscape

Inside Retail will next month host the event, 'Navigating the New Profit Protection Landscape: Current Issues and Future Challenges' in Sydney and Melbourne.

New neighbourhood centre for Sydney's west

Glenmore Ridge in Western Sydney will be the home of a brand new neighbourhood shopping centre, after Mintus Properties purchased a 2.11 hectare site for $7.22 million from Lensworth Glenmore Park (a subsidiary of Stockland Development Pty Limited), within the aspirational master planned...

Australian only online 'Mega Mall' launches

An online site claiming to be the biggest online shopping mall in Australia has been launched to support Australian businesses and cater for fast-growing online shopping trends, which have hit $19.6 billion in the past year.

Reminder: Minimum wage increase takes effect

A new National Minimum Wage has come into effect from the first pay period on or after July 1.

Zara to debut across the ditch

Global fashion brand Zara has taken the keys for its first New Zealand store at Kiwi Property’s Sylvia Park in Auckland.

Tesla opens Sydney CBD store

Tesla has opened what could be considered its first true retail 'store' in Australia, at in the Sydney CBD at Martin Pl.

Election message from the Executive Director 

Australia needs a stable majority Government with a solid economic plan, which will support all retail, large and small.

Sydney Light Rail Update

Sydney CBD and South East Light Rail construction is in full swing, with George St, from Circular Quay to Liverpool St, to be occupied with construction sites from mid-July.

New investment buoys CBD shopping

A retail renaissance is set to take place across Australia’s CBDs as governments invest in vital public transport infrastructure like the light rail which will support the expansion of retail outside of the core.

ORIA finalists revealed

Finalists for the 2016 StarTrack ORIAs to be held  at Dockside Pavilion in Sydney on Thursday, July 21 have been unveiled.

Kogan to list on ASX

Pureplay online retailer,, will list on the ASX following the launch of its IPO.

Amex rolls out Samsung Pay

American Express will roll out Samsung Pay across Australia to allow customers with a compatible Samsung handset to make mobile payments anywhere American Express contactless payments can be made.

Eastland introduces The Canopy

Eastland has presented shoppers with a sneak-peak of their new collaborative concept, The Canopy.

Minimum Wage increased

Capturing customers with 3D people counters

3D traffic management analytics are helping retailers use customer data to convert shoppers into buyers. Tyco Retail Solutions has been assisting service and store environments to track people movements using sensors, optical tripwires, heat mapping, and data analytics to better understand their...

Out of the box: Gregory Jewellers & music

For centuries, fine jewellery has been kept in silk lined, ornate boxes, which fill boudoirs with delightful musical chimes when opened. Music and fine jewellery have long been a perfect union.

Sample - How To Post


Your “how to” blog post should teach the reader how to do something by breaking it down into a series of steps.

Begin your blog post by explaining what problem you are going to solve through your explanation and be sure to include any relevant keywords. Add in a personal story to...

Dick Smith relaunches online has relaunched Dick Smith as an online-only technology retailer in Australia and New Zealand.

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