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Top 4 trends in retail lighting for 2018

With retail lighting undergoing major changes in 2018, the next 12 months will see a shift to more human-centric illumination and new technologies emerging in both the controls and delivery of lighting.

David Jones, the now department-supermarket store

Melbourne’s Malvern Central Shopping Centre have expanded its food retail offering by welcoming David Jones Food earlier this year.

Google’s Digital Garage empowers all

The new Google Digital Garage in Manchester is part of an initiative announced by Google to help 100,000 people in the UK enhance their retail career by offering free digital skills in more than 200 towns and cities. Designed by creative agency Dalziel & Pow and delivered in partnership with...

A new augmented reality experience

Following the successful launch of their online store earlier this month, fashion retailer ZARA are not quite finished with disrupting retail sphere, with a pioneering in-store concept launching today.

Three ways Aussie retailers can get smarter with communications

The increasingly competitive retail landscape in Australia means that businesses must adapt if they are to stay afloat. Companies must move away from legacy systems and old technology and adopt more competitive and nimble technologies, such as the cloud. This is particularly true when it comes...

2018 retail technology trends

As consumer expectations continue to rise in a fast-changing retail environment, retailers are seeking new ways to succeed. With the pace of innovation increasing, we anticipate retailers will double down on technology deployments in the year ahead.

The human benefits of omni-channel retailing

Many local retailers are considering how they can get one-up on their competition. In the modern, data-driven retail landscape, technology is a key investment in gaining a competitive edge. It’s all about finding the diamonds in the data – drawing insights from business information to deliver...

Innovating in-store

Dubbed the training of tomorrow’s workforce, the possibilities of using Virtual Reality (VR) to educate staff are expanding at a rapid rate. As the benefits of mixed reality and Augmented Reality (AR) are increasingly becoming more available to organisations, the ability to create effective and...

Six simple tips to ensure your retail store is providing a quality experience

Managers for bricks and mortar retail stores have a lot on their plate, and maintaining a safe and effective in-store environment is typically at the top of their list. Following these six simple steps can help retailers increase sales, reduce stock loss, create happier staff, and produce better...

Gift Aussie quality this Easter

The Australian Made Campaign are encouraging shoppers to look for the Australian Made kangaroo certification trade mark if they want to ‘gift Aussie quality during Easter’.

Firstline Workers: the hidden gem in retail

In order to remain competitive, retailers must prepare themselves with a digital transformation strategy to grow the customer experience whether it's online or in-store. While many retailers acknowledge digital transformation has had a major role in its success, they must also recognise that its...

Are retailers ready for gen Z?

Coming of Age

The 'impulse buy' is dying

Despite the joys of shopping, new research has found that ‘impulse buying’ is in fact slowing. Instead, shoppers are proving to be keen bargain hunters that do their research and stick to a strict budget – regardless of their disposable income levels. The research also found that despite the...

Australia needs to work on consumer privacy

The Notifiable Data Breaches amendment has now become law, meaning Australian businesses must notify their consumers when a data hack, security threat or leak has occurred at their organisation.

Retailers need to give bad behaviour the BOOT

To remain competitive in the current retail landscape, businesses need to provide personalised service, a high-quality product at an attractive price point, offer multiple methods for payment and stand out from the crowd. Further, they must ensure they’re adequately protected against cyber...

Building relationships through customer emails

Whether you send one or 1,000 customer emails each day – it is crucial that you don’t lose sight of how important each one is – that each one is an important relationship building tool in your business. 

The Melbourne Retail Festival

 

The Melbourne Retail Festival, a major, two day event over the 28th and 29th of March, is now less than a week away.

The ARA paving the way for the Millennial Movement

The ever-changing retail landscape sees new generations growing in importance. With millennials now making up a large portion of the retail sector, retailers need to invest in their staff to enhance their training and development processes to transform retail from a stepping-stone industry into...

Can you speak data?

Stating we live in the age of data is like saying water is wet – we all know this. Customers are increasingly providing brands with data about themselves without any hesitation but there is still a large problem with many brands not using this freely provided data effectively. There are some...

How to be positive about the negatives

It is a situation that can make us squirm more than Stephen King’s last horror story - you know, that chat you need to have with one of your direct reports? The one where you have to point out a big fat negative in their work. Why is it so hard? Even pointing out a small critique in someone’s...

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