Retail News & insights

Managing grievances and d...

Business are generally focused on fostering good relations amongst team members, but somet...

How to manage workplace c...

There is no ideal time or location in a retail environment to have interpersonal conflict ...

Retail Awards and Agreeme...

Awards and Agreements prescribe the wages and conditions of work in the industry and have ...

ARA achieves historic red...

The Full Bench of the Fair Work Commission issued its decision in the Penalty Rates case l...

Hiring a retail manager: ...

It only takes one bad experience to put a retail customer off for life.

Workplace Investigations ...

Far from the seemingly glamourous investigations conducted by police on TV, workplace inve...

3 Simple Ways To Keep Hig...

It’s amazing how many employers fail to read the warning signs, and are left shocked when ...

What’s in store for retai...

The New Year is upon us and once again it’s time to prepare for what is shaping up to be a...

The importance of fosteri...

Team effort is at the heart of achieving business goals and objectives in retail. Fosterin...

5 common questions about ...

With the busiest shopping period still in full swing, many retailers are looking forward t...

My people don’t sell! 5 t...

Selling can be a dirty word in some workplaces. I’ve been in sales for over 15 years, and ...

How to hire and keep qual...

By Gabriela Pasqualon - Velpic

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