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The future of retail is heading online

Australian consumers predict a shift to online retail within the next 5 years.

Crypto currency charting the future of customer loyalty

Blockchain loyalty company Incent is taking up the challenge of bringing payments and rewards into the mobile era.

4 signs your SEO campaign isn’t working and ways to strengthen it

Maintaining an online presence may not be the biggest priority as a retailer, but with many retailers’ moving into the digital sphere, keeping up with the competition is important. 

Top ten tips for creating an impactful logo

As world famous Tennis star Andre Agassi said “Image is EVERYTHING,” and it’s especially true when it comes to a business logo. As the cornerstone of any brand, a logo can effectively express a brand’s essence that’s more easily digested than a written explanation of your products or services.

Developing a unified commerce

Retailers should no longer be adapting to change, they should be driving the future of retail

Small business tax write off

With the financial year at a close and tax returns underway, how businesses can better utilise government incentives is front of mind. For small businesses (turnover of up to $10 million) the $20,000 instant tax write off is a great opportunity to invest in new technologies and equipment that...

Five ways AI is transforming retail recruitment

Artificical Intelligence (AI) is taking the world by a storm. In 2017, AI startup investment increased 141% compared with 2016. Last year alone, a mere $15.2 billion has been invested in AI startups globally. The consequences of AI spreading out are starting to pop up in all industries - the...

Shrink management as a service: Delivered to you by Tyco and Google

Tyco Retail Solutions has partnered with Google to offer SMaaS (Shrink Management as a Service), a new predictive analytics service that uses leading edge technology through the Google Cloud Platform. The service is an integration of electronic article surveillance (EAS) and device management...

Six simple SEO steps that small retailers could take to improve their ranking

SEO optimising is not an easy process, especially for small retailers looking to improve their ranking. However, you can always start simple and build from that. If you don't think that you have enough resources or knowledge to improve your ranking, here are some simple steps that any small...

How are you leveraging technology across your business?

With technology advances impacting various industries, retail technology has transformed the industry in more ways than one. Last year, a staggering 49% of retailers admitted to not having an integrated POS system, limiting them from processing sales offline when disconnected from their network.

Conversational commerce and its impact on retail

The integration of messaging apps and voice technology is transforming how people communicate and get information. Consumers already prefer to use conversational interfaces such as SMS and Facebook Messenger, to interact with their friends and family. Retailers are now able to bring that same...

Mobile wallets: the future of retail payments

The traditional wallet as we know it today is rapidly being replaced by mobile management platforms, prompting retailers to explore new ways to engage customers. Mobile wallets can be a strategic marketing tool for retailers to drive repeat customers and improve sales. Digital loyalty programs...

Defining the online path to purchase

“What is my consumers path to purchase?” The million-dollar question and one that is asked time and time again, and up until now, it’s been fairly hard to determine. But with online retail growing at such a fast pace, and the abundance of online behavioural data being collected, answering this...

Retail on the move with mobile printers

With the retail industry averaging a 2.76% growth year-on-year last year, and retail trade growth down more than 1% on the 50-year average, it is obvious retailers across the country are facing challenges.

Why customers love to buy now, pay later.

No doubt you’ve heard of the likes of AfterPay and ZipPay, allowing customers to pay later for things they want right now. These buy now, pay later (BNPL) services are the new-age version of lay-by, except the third-party companies typically assume all the financial risk. It allows shoppers to...

Technology: key to the retail industry’s employee engagement

When it comes to finding more innovative methods of marketing to consumers, the retail industry is ahead of the curve. A recent article from Forbes[1] highlights several current trends that show just how far this industry has gone to become a leader in its visionary deployment of advanced...

Meeting consumer demand for electronic payment

Fumbling for the right change in your wallet used to be painful. For years it had the potential to be a major source of frustration at supermarket checkouts, coffee shop counters and train stations all over Australia.

Mobile loyalty – a necessity, not an accessory

Embracing mobile is crucial to win over customers and increase their loyalty. With over 40% of the world’s population owning a smartphone, and 84% in Australia, according to Deloitte; we use our devices more than ever - including for interacting with businesses.

The future of retail digitization and Artificial Intelligence (AI) in retail

The retail industry is among one of the industries that are most affected by digital transformation, giving rise to experimentation of better ways to respond to changing shopper expectations. In response to the shift, there has been a substantial growth in the availability of digital signage to...

Do you want to lead the retail revolution?

It is common knowledge that the retail industry is in the full grip of a digital revolution thanks to the internet. With more people connecting to the internet every day and more communities embedding it into their culture, it is driving an unstoppable retail transformation from which there will...

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