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Employment relations
Understanding the current trust crisis in retail and the enormous opportunities it can bring.
Technology
Bricks-and-mortar
Brick-and-mortar retailers are increasingly facing new challenges to stay competitive in today’s digital economy.
Bricks-and-mortar
In Queensland, work health and safety legislation is administered by Workplace Health and Safety Queensland, referred to as the Regulator. The inspectorate is responsible for providing information and advice about work health and safety compliance, and monitor and enforce compliance by directing...
Training
Some retailers have never pursued multi-channel strategies to sell to customers. Even with single product retailers, the introduction of online channels in addition to existing bricks-and-mortar approaches can cause discontinuities between promotion and advertising activities.
Employment relations
Bricks-and-mortar
On Monday 10 December 2018, the ARA published a media release announcing ARA’s support for the Shop Distributive and Allied Employees Association’s (SDA) ‘No One Deserves a Serve’ campaign to treat retail workers with respect throughout the busy festive season.
Sustainability
Values-based shopping has mandated a focus on more sustainable practices: retailers of the future go beyond regulatory requirement to differentiate through sustainable practices.
Employment relations
With shoppers becoming ever more demanding and retailers under pressure to deliver the seamless service experience consumers crave, Manhattan Associates, Inc. has identified five key themes it believes are set to dominate the retail agenda in 2019.
News
Valentine’s Day marks the perfect occasion to wine and dine your significant other and express your love and devotion through the exchange of meaningful and well-thought-out gifts. While this sounds ideal, the reality is finding the perfect gift can be a difficult and arduous task.
E-commerce
Technology
If an ecommerce business isn’t appearing in relevant search queries, it’s got a major problem. But while most retailers understand the importance of search engine optimisation (SEO), many feel ill-equipped to master its enigmatic art, particularly when it seems like the SEO goalposts are...
Training
The advances in technology that brought the internet itself into being have largely enabled the management of brand loyalty in an online context.
Sustainability
Bricks-and-mortar
This article was first published on City of Sydney News and shared by Australian Retailers Association.
Many supermarkets in NSW have now banned single-use plastic shopping bags.
Sustainability
According to an independent Roy Morgan study, 90% of Australians are more likely to buy Australian-made products than those from overseas.
Bricks-and-mortar
The retail industry is a demanding one to work for, especially if you are part of the store team. From the high sales targets and dealing with disgruntled customers to working through the holidays, the life of retail staff isn’t always smooth-sailing and relaxed.
News
The Australian Retailers Association (ARA) would like to congratulate Mr Geoff Browne GAICD on his appointment as the Inaugural Lead Ombudsman.
Bricks-and-mortar
There’s an assumption that outsourcing comes at a cost, that the business will not be in control, that it is more expensive than deploying an in-house team, and that it is simply easier to just ‘do it ourselves’. Yet in the highly volatile retail sector, where consumer spending is influenced by...
Employment relations
SafeWork NSW has recently published their At Risk Workers’ Strategy 2018-2022. SafeWork NSW has deemed and outlined within their strategy, the following groups of workers to be a most risk of harm in workplace:
Training
Once online, many retail brands look for opportunities to expand the reach of their company by developing strategies to boost brand awareness.
Bricks-and-mortar
Here’s the thing: branding matters. But your brand isn’t just a logo or the pretty colours that come with it.
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