New research from Salmat reveals CSR and ethical brand behaviour is winning over customers.
For all the benefits that technology brings, customers still value human interaction.
Television commercial to introduce the first ever Coca-Cola bottle made from 100% recycled plastic.
Officeworks has jumped aboard the Melbourne Art Trams initiative, providing support to Melbourne International Arts Festival for the annual project which showcases original designs by Victorian artists on the city's iconic trams.
Deciding on which products to merchandise will depend on the category or classification displayed in-store.
Manhattan Associates Inc. recently announced the introduction of the industry’s first IoT-enabled store inventory and fulfilment solution for omnichannel fulfilment.
How local retailers can mitigate the financial burden of political and economic disruption by using digital networks.
Negative shopping experiences are costing the Australian retail sector $71bn in abandoned sales each year, according to new data from 451 Research commissioned by Adyen, the payments platform of choice for many of the world’s leading companies.
Over half of Australian small business owners are concerned their business will be scammed, yet a quarter do not have processes in place to prevent the latest wave of scams hitting our shores, according to new research.
Deciding on which products to merchandise will depend on the category or classification displayed in-store. Here we explore some merchandising standards and principles used by many retail organisations.
As the fight to hire talented employees gets fiercer and company loyalty is becoming a thing of the past, it is becoming even more important to build a company that your employees actually enjoy working for.
Developing positive customer relationships, consumer loyalty and customer experience, starts with employees.
The first dedicated retail crime survey for Australian and New Zealand retailers has revealed a dramatic increase in customer theft, which now accounts for over 50% of the revenue lost from stores from crime.
Retailers who are passionate about their customers are the ones that speak the loudest.
Sales and service targets are a key and often a highly contentious issue in retail management. Balancing two great priorities of a successful retail operation – customer satisfaction leading to loyalty and business profitability – can be challenging for even the most experienced retail leader.
In today’s on-demand economy, consumers have the luxury of shopping wherever and however they want. Zebra’s 2019 Shopper Vision Study reveals, while shoppers prefer to shop in-store over online, bricks-and-mortar retailers still need to be able to provide the level of convenience that shoppers...
During the last quarter (Jan – Mar 2019), SafeWork NSW prosecuted eight companies in the district or local courts for breaching work health and safety laws.
Why an investment in your staff is an investment in your bottom line.
Parcelpoint has initiated & coordinated a Retail Advisory Council to drive innovation and growth in eCommerce in Australia.
Customers are motivated by the way a retailer sets up their store and creates a total experience. All a retailer’s merchandising mediums help support this process. The customers are enticed by the exterior appeal and window displays and educated and ultimately convinced by the in- store signage...