Toys "R" Us reveals its top gifts for Aussie kids this Christmas

Toys”R”Us, that returned to Australia in June this year, has unveiled the top 15 gifts set to be most popular with kids in Christmas 2019, making shopping a breeze for mums, dads and grandparents.

How Bridgestone Australia created a seamless online and offline customer program

Digital has dramatically changed traditional retail experiences, as more and more customers immerse themselves in the digital world via their smart devices.

Total Tools chooses marketing platform to power a personalised customer experiences

Australian professional tool retailer selects Emarsys retail marketing platform to deliver results in days, not months

Facing up to social media complaints

Customers are increasingly using social media to voice complaints. Social media provides your organisation with another avenue to receive customer feedback and information. 

Christmas shopping trends and tips for businesses according to Pinterest

Pinners around the world wait for months with excitement for the beginning of the holiday season (searches for holiday start as early June on Pinterest), and millions turn to Pinterest for gift giving (and receiving!) inspiration.

Why the industry needs to be aware of the rise of the conscious consumer

Driving sustainable messaging within the fashion industry to match market trends is essential.

Black Friday and Cyber Monday shoppers are spending more, and say the sales are getting better

New research has revealed that 66% of Aussies who have shopped Black Friday and Cyber Monday sales are increasing the volume of their orders each year, and 75% have said the sales are getting better.

Winning the retail trifecta

When it comes to supporting retailers, the industry and the community, there’s no time like the present.

How to develop an effective online service strategy

With so many businesses and sources of information on the Internet, most online customers quickly become used to making rapid judgements about a website.

The modern customer journey

It is not unusual for consumers to search for an item, look at a few websites and then get distracted by something else.

Five best practice tips to prepare for the holiday season

The end of November to the start of January represents a highly concentrated shopping period for online retailers.

How can brands achieve a sustainability-centric retail model?

As consumer attention on environmental issues increases, ‘sustainability’ is the word on every retailers’ lips. 

Adore Beauty expands its retail warehouse operations with Zebra’s mobile computers

Established in 2000 by founder, Kate Morris, Adore Beauty was the first beauty e-commerce retail site in Australia. Its mission was to make a wide variety of beauty brands accessible to everyone, particularly people living in regional and remote areas. 

Tips on delegating responsibilities to team members

When you delegate tasks or jobs that you do not need to be doing, it frees you up to focus on delivering on other areas. 

It’s time retailers flexed their employee experience muscles

The employee experience is a hot topic at the moment. There has been a lot of research looking into the impacts of both positive and negative employee experiences and how it affects a businesses bottom line.

South Australians to paint the town red as ‘Black Friday’ shop trading extension granted for first time in city, suburbs

In a South Australian first, retailers across the Adelaide CBD and suburbs will be given the opportunity to trade until midnight on Friday, November 29 to capitalise on the burgeoning popularity of ‘Black Friday’ sales.

Chadstone Hotel coup underscores strength of suburbs

Melbourne has bolstered its position as the nation’s capital for fashion, retail and luxury accommodation with the opening of Hotel Chadstone Melbourne – the first five-star hotel built outside the CBD.

Australia and New Zealand hold highest rate of ransomware attacks against SMBs

Datto, Inc., the leading global provider of IT solutions delivered through managed service providers (MSPs) announce findings from its fourth annual Global State of the Channel Ransomware Report

Simple tips to manage storage and equipment

The quality of storage areas and equipment reflects a shop’s level of organisation. It’s easy to neglect ‘out of sight, out of mind’ storage spaces, but cutting corners only nudges the problem a little way down the road before your store ends up losing stock and staff waste time searching for...

OneMusic’s advice on playing Silent Night

Shoppers don’t start Christmas shopping in earnest until 1 December, says a report released this week by Deloitte (US).[1]

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