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retail
Using new reporting enhancements to resolve problems, not just uncover them.
retail trends
Catch.com.au, one of Australia's leading diversified online retailers has introduced more leading fashion brands to its ever-expanding catalogue of big brand fashion.
Bricks-and-mortar
When merchandising and setting up displays in-store, you have a duty of care to both your team and customers to make sure that you are doing it safely. This ten-step guide explains the best practice for lifting manual loads.
Technology
The perception gap between retailers, sales assistants and shoppers.
Technology
If you want your business to be successful, focus on building relationships with both customers and employees
retail trends
New data from CouriersPlease shows that nearly 1 in 3 Aussies went into a department store, specialist store, or fashion store in the last week, and more than half went into a store in the previous fortnight.
Bricks-and-mortar
How often have you walked past a store that seems to be permanently plastered top to bottom in red and white bunting screaming, ‘SALE’? For some, the sale never seems to end.
Training
Whilst there is no defined language of budgets, generally most professional retail businesses will have a number of different budgets for the various functions of the business.
Bricks-and-mortar
This article was originally published on Australia’s leading fashion business publication Ragtrader.
A 1% increase in time spent in store will lead to a 39% increase in sales per customer.
News
The Australian Made Campaign is taking Australians behind the scenes and into the local factories, workshops and farms of some of the country’s most innovative manufacturers with its ‘Australian Makers’ video series.
Training
Simple ways to use creative problem-solving techniques
Policy
This article was originally published atInside Retail.
Author Credit: Heather McIlvaine, Inside Retail
retail trends
The Australian Competition and Consumer Commission’s report into the retail electricity market reinforces that competitive market deals continue to offer the greatest value to consumers and that retailers have been responding positively to market changes.
Bricks-and-mortar
Support teams can be reinforced with efficient and reliable systems to allow themselves to be omnipresent.
Employment relations
Unplanned absence is one of retail’s biggest workforce management challenges, but better employee engagement can help reduce this rostering headache.
Technology
AI-powered search enhancements and advanced management tools bring more effective coaching and empower teams to work smarter, not just harder.
Policy
News
The Morrison Government will seek leave, in the High Court, to appeal a recent Full Federal Court decision, which has sparked confusion and uncertainty around the way sick and carers leave entitlements should be calculated.
Training
retail
Every business needs to conduct a risk analysis when assigning responsibilities to staff and establishing performance standards. A good risk analysis will help you manage everyday workplace risks, and it will ensure that you don’t fall afoul of organisational or legal requirements.
Employment relations
Small businesses are saying that despite recent tough conditions, they are looking forward to growth in the next 12 months, off the back of improved economic and political certainty, however many are reluctant to grow by hiring staff due to too many policies and procedures.
Technology
Employees are the backbone of the retail industry - and technology is becoming the beating heart; like in the human body, all the parts have to work together to stay alive. Amazingly, the people component is the hardest part to manage.
