A trusted voice of the Australian retail industry in news, advice, and advocacy for more than 109 years.

Easter trading hours 2021

The Retail Innovation Prerogative

Is your nbn™ plan holding your retail business back?

New guidance on COVID vaccinations in the workplace

Five golden rules when creating a cash flow/solvency plan

AFIA's Buy Now Pay Later Code of Practice came into effect 1 March

Thousands of retail travel jobs poised to end with JobKeeper

Top issues and themes from COVID inspections in retail

Australia's economic recovery at risk if poorest left behind

Don’t get caught out – protect your payments and equipment

What do shoppers want in a post pandemic world?

Your 2021 Legal New Year’s Resolutions

Post-Christmas Consumer Law Reminder

ARA 2020 End of Year Wrap

Managing the risks of customer behaviour

Giving back - charitable ideas that engage

Have fun with gift wrapping and packaging ideas

Promote your Christmas and New Year trading hours

Follow the music - what’s on near you?

Encourage customers to shop early, ship early!

'Tis the retail season: Think with Google shares how to engage Aussies when they're ready to shop

Santa pics the COVID-safe way

Bring the buzz back to CBD shopping

Small and local? Get involved

Click and collect - best practice tips

Safe queuing during COVID

Promote borderless giving - with gift cards

Easy access – customer transport and parking options

Tell customers you're COVID-Safe

The ARA 12 Ways To Christmas

We're cautiously optimistic about the year ahead for retailers

October round-up from the ATO

Let the rebuild start for Victorian retail

A safe Christmas in retail

Preventing psychological injury at work

Do you ever have trouble getting your invoices paid?

The 2020/21 Federal Budget and what it means for retail

Level-up your Facebook and Instagram skills for free

What kind of nbn™ plan do you need to work from home?

COVIDSafe plan requirements for retailers

Getting fitter faster through eCommerce

Expanded relief package for Victorian businesses

Everything you need to know about Victoria's roadmaps

Mental health wellbeing tips for managers and business owners

JobKeeper payments extended until 28 March 2021

R U OK?Day 2020: 'There's more to say after R U OK?'

Seeing eye to eye: retail rent review

Growth continues at 7-Eleven with six new stores

Getting back to (small) business with Mastercard

Joint letter to National Cabinet demanding consistent internal border controls

JobKeeper eligibility changes and key resources

COVID Marshals in South Australia

Mental health support for Victorian businesses and workers

Free Facebook tools to build your digital skills

Cash boost for small businesses in South Australia

Managing cases of COVID-19 in the workplace

The latest updates on COVID-19 State restrictions

Pandemic Leave Disaster Payment

Important information for retailers on face coverings

New nbn™survey shows a demand from consumers for a stronger online presence

7-Eleven Australia opens B2B/B2C hybrid microformat store

How COVID-19 is transforming the retail industry and what retailers need to keep up with

Five tips to help retailers manage the latest COVID-19 regulation changes

The new online shopping behaviours we formed during shutdown

National design firm cements future growth and vision in an opportunistic move to Perth CBD

Face coverings mandatory in metro Melbourne and Mitchell Shire

WA small businesses to receive $17,500 grant to assist during COVID-19

Cash flow boost - lodging your June activity statement

New workplace manslaughter laws take effect in Victoria

Are you prepared for a cyber attack?

Face masks recommended to help fight coronavirus in Victoria

Create positive CX with search

Australia Post delivers unprecedented $2.4 billion eCommerce boom during COVID-19

Gen Z study reveals a new digital paradigm

ATO Tax Office toolkit helps small businesses tick tax time off their to-do list

Amazon announcement highlights industry focus on post-COVID future

COVID online retail boom: what consumers want online

The Retail Ready Jobs Program: A different approach to hiring

COVID-19 business changes and TPAR

Create a cohesive omni-brand experience for your customers

The ‘Challenge Every Expense’ strategy for SMEs

Training workers to keep Victorians safe

How tech is driving the reinvention of the modern retailer

Retail Forecasts: The six degrees of shopping in 2020

7 essential tips to boost omnichannel efficiency

What the return to in-store shopping looks like

Optimism returning to small businesses in Australia, but fears of a slow rebound persist

Victorian business growth fund ready for business

Tips to help you get ready for this tax time

Retail revival: Five tips independent stores can learn from their luxury counterparts

Delight your customers at every click, tap, and scroll

Keeping up-to-date with COVID safe workplace guidance

The Regional Employment Trial project: It takes a community

Instant asset write-off extension for small businesses

Hygienic product testing in health and beauty post COVID-19

Michael Hill helps customers continue to celebrate life’s special moments

Why order management is the key to great customer experience

Monthly reporting for JobKeeper payments

Plant based food on the go now available at 7-Eleven

Find the right fit for your store with the Retail Ready Jobs Program

Does your retail business stop traffic?

Consumer COVID-19 shopping habits revealed

The role social media plays in today’s retail environment

nbn COVID-19 small and medium business package update

Victoria announces further easing of COVID-19 restrictions

Post COVID-19 lockdown retail trends predictions

Deliveries in the future and what they will look like

Restrictions easing as economic recovery continues

Infection control training for reopening businesses

ATO COVID-19 scams and JobKeeper payment updates

Free COVID-19 webinars for small businesses

SDA shopping centre 10-point health and safety plan

7-Eleven takes control of its supply chain

Pinterest launches Shopify app for easy catalogue uploading

Australia's roadmap for easing COVID-19 restrictions

JobKeeper update for employees aged 16 and 17

The era for the food and beverage industry to go digital

Resuming retail operations during COVID-19 - WHS considerations

Australian banks step up to support customers and the economy

New toolkit to help businesses get back to work safely

nbn announces $150 million COVID-19 relief and assistance package

Mirvac retail launches online marketplace and contactless shopping

JobKeeper payment extension to help business cashflow

$14 million boost to continue to assist small businesses across NSW

COVID-19: SDA 10 point health and safety plan

Retailers granted authorisation to collectively negotiate with landlords

Putting customer experience at the forefront of retail in 2020 and beyond

Kellogg support food relief charities to help vulnerable communities effected by COVID-19

Making CRM the key to unlocking unrivalled customer understanding

New website helps people find local businesses still operating during COVID-19

Sensing a successful store design

7-Eleven Australia launches Melbourne delivery service

How can COVID-19 help businesses grow using social media?

Rise of the conscious consumer: Why retailers need to invest in sustainable processes

Technology is empowering traditional bricks-and-mortar retail, not replacing it

Rest FAQs on Coronavirus

Beyond Blue welcomes funding for new COVID-19 support service

Woolworths plans for a safe and happy Easter for customers and team

The retail experience is getting a facelift

10 steps to setting up your online store

How Australian retailers can harmonise social with their broader digital e-commerce strategy

OneMusic Australia: Important notice about COVID-19 arrangements

Coronavirus (COVID-19) and nbn: working from home tips and FAQs

New SME mental health support service a life-saving initiative

Women kicking goals in business

Coles community hour extends to help more Australians

New resource from Facebook to help small businesses manage impact of COVID-19

Economic survival package to support businesses and jobs

Supporting new parents as they navigate their parental leave journey

Shoppers rejoice: 3 in 4 Aussies say parcel delivery has improved

Protecting your business and supply chain from the effects of Coronavirus (COVID-19)

Five strategies to upskill your retail employees

Over seven hundred retailers support Rural Aid

5G and the retail revolution

Australia’s oldest grocer, Ritchies Supermarkets has paid $50 Million dollars to Aussie charities

The rise of Buy Now, Pay Later services in Australia opens up the impulse opportunity

When to counsel an underperforming employee

Using sustainable and intelligent digital solutions to reduce the environmental impacts of retail operations

Coronavirus workshops available to Australian businesses

Priceline Pharmacy launches new campaign to combat ageism and promote inclusivity

The Australian Youth Development Index Consultations 2020 Mount Isa

TikTok – should retailers and brands be prepared or scared?

How does least-cost routing works for different payments service providers?

Enforcing packaging standards across the supply chain delivers ethical and financial value

The Reserve Bank reveals the new design of the $100 banknote

Upcoming modern award changes could erode trust between employers and employees

Why reporting and recording stocktake is good for business

A new natural connection for consumers at Chadstone

Future planning your retail space through sustainability

Westpac announces support for businesses affected by Coronavirus

Designing the future of retail with passion, purpose and change

How do you analyse the impact of a promotion?

Traffic Management – Getting it right in distribution centres

The ATO says it’s time for business to move to myGovID

Show your love for Aussie Makers in bushfire affected areas this Valentine’s Day

Burwood Brickworks bustling with sustainable retailers

Maximising your visual merchandising

Six tips for how employers can look after the health and wellbeing of their workplaces

Sustainable ways to reduce transport costs for retailers

Bushfire assistance extended for more Queensland small business

Protect your business from online scams

Why providing feedback to your employees is vital for your business

Aussie merchants get ahead by understanding the cost of taking payments

Green from the inside out

Key eCommerce trends to look out for in 2020

Zendesk report identifies millennials as Australia’s most loyal customers

Understanding store pricing policy and decisions for your store

Retail technology trends shaping customer experience in 2020

From production to POS: Protecting the integrity of your supply chain

Celebrate our Aussie makers and growers this Australia Day

More than two-thirds of consumers believe mobile technology delivers a better shopping experience, a new report finds

Aligning e-business capabilities with existing business strengths

Immediate small business support for bushfire-affected communities

Selling sustainability in retail, starting with your staff

Coca-cola supporting Australian bushfire recovery

A fresh look at overstocks

Create an innovative environment for your team

How AI and ML can enhance sustainability for fresh retailers

Retailers unite to fundraise for the Australian Red Cross Bushfire Disaster Relief and Recovery Fund

Woolworths works with WorkJam to empower employees and boost customer experience