ARA Retail News
12 Ways to Christmas #6: 12 resources to help your business manage a successful eCommerce Christmas peak
October 22, 2021
Shopping online has become a necessity for millions of people around the country – over 9.2 million Aussie households in the last 12 months to be exact1
12 Ways to Christmas #5: No Cookies for Christmas
October 13, 2021
As retailers transition from pandemic to post-pandemic, we are seeing changes in the online world regarding the phase out of third-party cookies which will impact the data strategies for...
12 Ways to Christmas #4: Purposeful giving in challenging times
October 6, 2021
Christmas is fast approaching and retailers have the opportunity to bring customers, staff and the broader community on the journey of helping Australians who are doing it tough.
12 Ways to Christmas #3: Your guide to reopening for Christmas
September 30, 2021
The ARA is pleased to share our annual '12 Ways to Christmas' campaign, to help members plan for the busy seasonal shopping period. We’re working with our partners and a team of experts to bring...
12 Ways to Christmas #2: 2021 Christmas Campaign Tips
September 22, 2021
All around the country, retailers are currently putting the finishing touches on their Christmas campaigns – some will soon be welcoming customers back to their stores for the first time in months.
12 Ways to Christmas #1: Australians set to spend over $11 billion on gifts
September 16, 2021
Australians are set to spend over $11 billion on Christmas presents this year, with a significant proportion to come from online sales, as toys, jigsaw puzzles and boardgames top the list of most...
The Retail Cyber Risk Landscape
September 15, 2021
Written by Marsh Pty Ltd The retail industry is undergoing a significant transformation, as technological innovation drives change and alters the way retailers manage their operations and interact...
Mental health resources for members
September 9, 2021
In a recent survey about what is most important to our members, mental health impacts and support ranked in the top-five priorities, along with rebuilding in-store sales and growing online sales.
Fathers Day 2021: What's the best advice from your Dad?
September 3, 2021
This weekend, Sunday 5 September, we celebrate Father’s Day. For many of us, Father's Day will be a very different celebration to previous years due to lockdowns and border closures currently...
Queensland plastics ban comes into effect
September 1, 2021
As of the 1st of September 2021, the supply of single-use plastic straws, stirrers, cutlery, dinnerware, polystyrene takeaway food containers and polystyrene cups is banned in Queensland.
Managing the risks of customer aggression and violence
August 17, 2021
Customer aggression and violence isn’t a new workplace hazard, however, the ongoing impacts of COVID-19 has seen an increase in customer aggression and violence for some businesses in the retail...
Ordinary Members, Extraordinary Creatives: Megan Waters
August 16, 2021
In this Q&A series, we are speaking with the very talented members of the ARA Hair & Beauty Committee. These creatives are at the top of their field, and we are lucky enough to have the...
OHS Legislative Update: What retailers need to know
July 29, 2021
There are a number of changes happening in the OHS/WHS legislative world, and it’s important retailers are aware of and prepared for these changes. In this months’ WHS article, we provide you with...
Ordinary Members, Extraordinary Creatives: Nathan Armagnacq
July 21, 2021
In this brand-new Q&A series, we are speaking with the very talented members of the ARA Hair & Beauty Committee. These creatives are at the top of their field, and we are lucky enough to have the...
The reinvention of the retail experience
July 19, 2021
The past year has seen a powerful shift in the way we live, work and interact with brands and products. Increasingly, customers are purchasing what they want via a few taps of their fingers. ...
Encourage safe and respectful shopping with the ARA's new Covid-19 poster range
July 12, 2021
The Australian Retailers Association has developed a series of printable posters in response to the ongoing Covid-19 situation across the country, to promote a safe shopping environment for both...
Retailers preparing for insurance claims: business interruption and flooding events
July 7, 2021
Written by Luke Stratford, Marsh Australia It has been a year of risk. Keeping the doors open for business has been a constant challenge. Many retailers have faced interruption due to either...
COVID-19 restrictions: State-by-state breakdown
June 30, 2021
A snapshot of restrictions relevant to retailers. The ARA will keep this post continuously updated. Current as of 22 October 2021, 4:00pm AEST.
Directors and Officers Liability (D&O) Insurance: a watershed year, so where to from here?
June 17, 2021
Written by Marsh Pty Ltd Public and private companies – and their directors and officers – face significant business, legal and regulatory exposures with increased risk of claims brought by the...
Sense of success: How retailers are engaging senses to get noticed
June 11, 2021
By Gary McCartney, McCartney Design To disrupt is to get noticed. In the three-dimensional world of physical retail, the best form of disruption is one that challenges our existing perceptions,...