Does your retail business stop traffic?

BY Australian Retailers Association
01 June 2020

From 1 July 2020, the Traffic Control Training (TCT) scheme will transfer from Roads and Maritime Services (RMS) to SafeWork NSW. The scheme will fall under the Work Health and Safety Act as the Work Health and Safety Amendment (Traffic Control Work Training) Regulation 2019.

What this means for your business in retail is that if you have deliveries to your store or loading dock, or carry out any other work that requires you to stop traffic or pedestrians, that are on or adjacent to a public road, then the workers you direct to do so will need to be trained.

The changes will make it mandatory for workers to hold the relevant:

  • SafeWork NSW Traffic Control Work Training (TCWT) card, or
  • RMS Traffic Control Training Photo Card.

If any of your workers currently hold an RMS Traffic Control Photo card they will continue to be recognised after 1 July 2020, until the card expires. Prior to the RMS card expiring workers will need to convert to a SafeWork NSW Traffic Control Work Training card. This can be done any time after 1 July 2020 online by simply following the link at the end of this article.

All Persons Conducting a Business or Undertaking (PCBUs) will need to ensure that workers have completed the mandatory training and hold the right card for the type of traffic control work being undertaken. New fines of up to $18,000 have been introduced for PCBUs who do not ensure that their workers have undertaken the appropriate training.

Further information regarding requirements for PCBUs and workers can be found within the Regulations and from the SafeWork NSW website.

For more information, visit SafeWork NSW or NSW Legislation website or call 13 10 50.

SafeWork NSW Traffic Control Work Training Website

Work Health and Safety Amendment (Traffic Control Work Training) Regulation 2019

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Australian Retailers Association

Founded in 1903, the Australian Retailers Association (ARA) is Australia’s largest retail association representing Australia’s $320 billion sector, which employs more than 1.3 million people. As the retail industry’s peak representative body, the ARA works to ensure retail success by informing, protecting, advocating, educating, and saving money for its 7,500 independent and national retail members throughout Australia. For more information, visit or call 1300 368 041.

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