Encourage customers to shop early, ship early!

BY Australian Retailers Association
03 December 2020

E-commerce sales will rise this Christmas compared to previous years, and so far this November, Australia Post have delivered over 5.5 million more parcels compared to the same month last year. 

ARA member Australia Post are working hard to deliver letters and parcels to consumers as quickly as possible, but due to COVID-19 and the rise of packages the Christmas deliveries will take longer. 

Along with providing a seamless online shopping experience for customers, it’s important to remind them of postage cut off dates for both standard and express shipping. Keep your customers informed by displaying these dates on your website, social media announcements and eDMs. These dates will come around very quickly and reminders front and centre will be helpful to keep shoppers on track. 

Here are the cut off dates as advised by Australia Post: 

Sending within Australia

Send Parcel Post by Saturday 12 December 2020.

Send Express Post by Saturday 19 December 2020.

For sending letters within Australia this Christmas, standard delivery timeframes apply.

Sending internationally

Delivery dates to send your Christmas parcels and letters overseas are in the below table.

Circumstances can change rapidly in this highly volatile environment, so these dates may be subject to change. Note also that time in customs is not included in our delivery time estimate and is outside of Australia Post’s control.

Recommended final sending dates for major destinations (Standard Post):

  • USA, Canada, UK, Europe: Monday 16 November 2020
  • Most of Asia: Monday 23 November 2020
  • New Zealand: Friday 27 November 2020.


New call-to-action


Australian Retailers Association

Founded in 1903, the Australian Retailers Association (ARA) is Australia’s largest retail association representing Australia’s $320 billion sector, which employs more than 1.3 million people. As the retail industry’s peak representative body, the ARA works to ensure retail success by informing, protecting, advocating, educating, and saving money for its 7,500 independent and national retail members throughout Australia. For more information, visit www.retail.org.au or call 1300 368 041.

Become a Retail Insider

Join 11,000+ Australian Retailers