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Easter trading hours 2021

Restricted trading hours apply to some states and territories this Easter trading period, subject to business location, size, and classification. 

It is important to understand each state's rules and regulations depending on what category your business falls into.

The Retail Innovation Prerogative

Despite the deep challenges of the pandemic – or perhaps because of it – it’s fair to say that in 2021 retail as a whole is seen to be thriving. It’s easy to forget that before Covid-19, our sector was often in the news for all the wrong reasons.

Is your nbn™ plan holding your retail business back?

The nbn™ has provided Australian small businesses and start-ups with a wealth of opportunity. Yet it's important your internet infrastructure meets your exact needs.

New guidance on COVID vaccinations in the workplace

The COVID-19 vaccination program has started to roll out so it's important to understand both employer and employee rights and obligations when it comes to workplace vaccinations.

Five golden rules when creating a cash flow/solvency plan

Discussion of solvency and cash flow issues can often be considered sensitive, risky and often seen as ‘doing more harm than good’. Nick Hitchens, Principal, Hitch Advisory, couldn’t disagree more.

AFIA's Buy Now Pay Later Code of Practice came into effect 1 March

The Australia Finance Industry Association (AFIA)’s Code of Practice for the Buy Now Pay Later sector comes into effect on 1 March 2021.

Thousands of retail travel jobs poised to end with JobKeeper

Despite the uplift within many parts of retail in recent months, our recovery remains uneven, with thousands of retail jobs under immediate threat as the JobKeeper scheme winds up.

Top issues and themes from COVID inspections in retail

It’s a new year, and while we can say goodbye to 2020, we cannot say goodbye to COVID-19 just yet. As retailers are well aware, COVID-19 and its impact on normal business operations will be around for some time.  

Australia's economic recovery at risk if poorest left behind

Australia’s economic recovery will be slow and steady but there are promising signs things are heading in the right direction.

Don’t get caught out – protect your payments and equipment

If your interest is not protected on the Personal Property Securities Register (the PPSR), then an insolvency practitioner can sell your goods or avoid repaying your debt.

What do shoppers want in a post pandemic world?

In the new era of global uncertainty one thing is clear in a post-pandemic world – physical retailers will need to adopt a laser-like focus on what customers really want if their store is to remain relevant.

Your 2021 Legal New Year’s Resolutions

2020 is a year many of us in retail would like to forget. Regardless of how you traded, Covid-19 delivered unexpected challenges and some tough lessons for all retailers.

Post-Christmas Consumer Law Reminder

With Christmas sales strong this year, it is time for a refresh on how to manage customers wanting to return or exchange unwanted gifts.

ARA 2020 End of Year Wrap

A video message from our CEO, Paul Zahra.

Managing the risks of customer behaviour

During the festive season, retailers need to pay particular attention to specific hazards. In this case, the hazards and risks associated with dysfunctional customer behaviour.

Giving back - charitable ideas that engage

Giving back has been a theme this year with many Aussies having a tough experience through bushfires and the pandemic. We share inspirational charitable ideas that retailers are adding to their store experience to help customers celebrate those in need this Christmas.

Have fun with gift wrapping and packaging ideas

As Christmas day draws closer many of your customers will be thinking about the finishing touches for their presents. We share some inspirational last minute gift wrapping and packaging ideas that your customers will love - and how some retailers are keeping it COVID-safe. 

Promote your Christmas and New Year trading hours

Many stores are required to alter their business-as-usual trading hours to accommodate for the upcoming public holidays. It is important to understand each state's rules and regulations depending on what category your business falls into. 

In this blog post, we share what to expect from retail...

Follow the music - what’s on near you?

As Aussies get their shopping mojo back, music and entertainment offerings are an important way to elevate the festive vibe. Whether an upbeat Spotify soundtrack or live carollers, we share some of the entertainment options helping Aussie shoppers get in the Christmas mood. 

Encourage customers to shop early, ship early!

E-commerce sales will rise this Christmas compared to previous years, and so far this November, Australia Post have delivered over 5.5 million more parcels compared to the same month last year. 

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