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Celebrate our Aussie makers and growers this Australia Day

The Australian Made Campaign (AMCL) is calling on consumers to support local growers and manufacturers this Australia Day by looking for the iconic green and gold kangaroo when shopping for genuine Aussie products.

More than two-thirds of consumers believe mobile technology delivers a better shopping experience, a new report finds

The State of Mobility in Retail report from SOTI finds shoppers want a personalised in-store experience via mobile devices but are unwilling to sacrifice personal data security.

Aligning e-business capabilities with existing business strengths

The Internet is a powerful channel that presents new opportunities for touching customers, enriching products and services with information, squeezing out costs through process automation, and redesigning internal business processes through enhanced communication and knowledge sharing.

Immediate small business support for bushfire-affected communities

In response to the devastating bushfires, the Morrison Government has today announced a comprehensive suite of measures to immediately support impacted small businesses.

Selling sustainability in retail, starting with your staff

Building a sustainable retail worker induction should be a key tenet of your business’ commitment to its environmental values. This way, new employees are educated on sustainability from day one.

A fresh look at overstocks

For a sustainable and ethical future, retailers need to start thinking about overstocks, instead of just focusing on out of stocks.

Create an innovative environment for your team

Innovation is the process of making something new and of value. 

How AI and ML can enhance sustainability for fresh retailers

1.3 billion tons of food is wasted annually. With customers more concerned about sustainability than ever before, retailers in the business of providing highly perishable foods like produce and meat to consumers find themselves in a position where they need to strengthen sustainability efforts...

Retailers unite to fundraise for the Australian Red Cross Bushfire Disaster Relief and Recovery Fund

Over 30 of Australia’s leading retailers with a combined network of 1,000+ stores have joined forces to provide 100% of profits to the Australian Red Cross Disaster Relief and Recovery Fund.

Woolworths works with WorkJam to empower employees and boost customer experience

Woolworths, Australia’s largest retailer, today announced it has gone live with WorkJam, the world’s leading digital workplace for frontline team members. 

Small businesses predict major digital shift

Almost half of Australian bricks-and-mortar small business owners (48%) predict their business will operate entirely online in the future, with more than a quarter (26 %) of these businesses foreseeing this happening in the next three years. 

Protecting the health and safety of retail workers during the Australian bushfires

As bushfires continue to ravage parts of the country, retailers are being urged to ensure their workers are kept safe during this time by reviewing and enacting workplace emergency plans. 

Five ways to kick start your CX program

Most organisations no longer compete based on the products they sell. Today, businesses predominantly compete on the experiences they provide to customers.

It’s time we got Frank about being green.

CEO encourages fellow retailers to make products that are here to stay.

Sizing up the critical path

In today’s digital world, everything is getting faster, and retail is no exception to this. As retailers try to keep up with the new ‘see now, buy now’ economy, speed to market has become a priority. But without a structured process in place, it becomes tricky to manage product deadlines and...

Coca-Cola soft drink and water brands now produced in 100% recycled plastic

Coca-Cola Australia and Coca-Cola Amatil recently announced that all Coca-Cola soft drink brands (600ml and below) and all water brands (600ml and below) in Australia are now being produced in 100% recycled plastic bottles.

Investigating models of e-business

Different organisations and individuals will choose to use various forms of e-business. Some businesses will only use email for communication and don't require a website, whereas others will operate almost entirely online.

Retailers in 2020: Time to end the identity crisis

What can you expect in 2020? If the rapid pace of change is set to continue, and I believe it is, then it begs the question: “What defines a retailer?”

Finding success through sustainability

With a rise in consumer awareness and affluence, retailers with strategic sustainable solutions are reaping the rewards with increased profits, consumer growth, and brand loyalty.

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