'Tis the retail season: Think with Google shares how to engage Aussies when they're ready to shop

Evolving digital habits mean Aussies will be browsing and buying online even more this holiday season. Google Australia and New Zealand industry director of retail, Renee Gamble, shares how you can best connect with festive shoppers by responding to emerging consumer trends.

Santa pics the COVID-safe way

The family tradition of getting Santa photos isn’t immune to COVID restrictions. Santa hotlines, socially distanced photos and Santas wearing masks are common practice this year to not only keep us all safe but keep the spirit alive.

Bring the buzz back to CBD shopping

CBDs have borne the brunt of COVID-19 restrictions with less people working and travelling to city centres. Many local governments and organisations are getting behind CBD event strategies to bring the buzz back. 

Small and local? Get involved

Small businesses account for a third of Australia’s economic output, employing millions of Australians and paying the wages of almost half of Australia’s workforce. Our small and local businesses have put in some of the hardest yards this year. We see you!

There are many campaigns SMBs can get...

Click and collect - best practice tips

In the Christmas trading period, speed is critical for customers doing last minute shopping and especially this year when the crowds in stores grow, many customers will be looking for ways to avoid those crowds. In number 9 of our #12WaysToChristmas countdown, we share our top tips to making...

Safe queuing during COVID

Queuing is a potential major challenge for the retail sector, especially coming into Christmas. The challenge has been identified by retail businesses, shopping centres and health and safety regulators.

Promote borderless giving - with gift cards

Gift cards are more important than ever this year - with normal Christmas travel and family gatherings impacted by Covid nationwide - offering customers a safe, easily accessible and hassle-free way to share the love. 

Easy access – customer transport and parking options

Safe and convenient transportation for our staff and customers is vital this Christmas. Whether by public transport, owned vehicles, ride sharing or taxi - we’ve compiled a list of the transport options for retailers to share. 

Tell customers you're COVID-Safe

We’re counting down to Christmas with our ‘12 Ways to Christmas’ tips - and the top of the list is to tell your customers that your business is COVID-safe. 

The ARA 12 Ways To Christmas

As the countdown begins, we are proud to share our ‘12 Ways to Christmas 2020’ campaign, all about how our retail community is celebrating Christmas with a Covid difference this year. 

We're cautiously optimistic about the year ahead for retailers

We’re just one week away from the traditional Christmas trading kick-off and all the signs are showing we have a reason to feel optimistic about the year ahead…cautiously optimistic.

October round-up from the ATO

The October updates from the Australian Taxation Office (ATO) covering everything from key resources to help manage your business during COVID-19, to informative webinar events.

Let the rebuild start for Victorian retail

As Victorians gathered anxiously around their televisions on the weekend to learn of their new lockdown liberties, for thousands of retailers the stakes were even higher.

A safe Christmas in retail

It goes without saying that Christmas 2020 is going to be somewhat different to previous ones. The festive season for retail is a busy one, and this year adds some complexity with additional requirements to keep staff and customers safe from COVID-19. 

Preventing psychological injury at work

October is National Work Safe month in Australia, an important time for all businesses to create safe working environments. This also extends to taking care of workers' mental health.

Do you ever have trouble getting your invoices paid?

No matter what your credit terms are, there is always a risk you won't get paid. The Australian Government's Personal Property Securities Register (PPSR) is one way to make sure you do.

The 2020/21 Federal Budget and what it means for retail

The budget was a turning point for business and consumer confidence, as we build towards a recovery for the retail sector. 

Level-up your Facebook and Instagram skills for free

We partnered with Facebook Australia on a range of digital education workshops, specifically for the retail community. The recordings are ready to be viewed.

What kind of nbn™ plan do you need to work from home?

There’s no doubt that the various periods of lockdown and requirements around social distancing has had an impact on the retail industry. And yet there have been opportunities as well.

COVIDSafe plan requirements for retailers

In this informative article by Amy Towers, Principal Consultant, Risk Collective you will find a snapshot of the current COVID Safe Plan requirements and expectations across jurisdictions.

Become a Retail Insider

Join 11,000+ Australian Retailers