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Training
It is important to be able to describe an incident after it has happened. As well as being a legal requirement in many situations, accurate records are an important part of identifying any problems which can be avoided in the future.
News
Payments company Square has today released 2018 ice cream sales data analysing Australia’s consumption habits of the tasty treat based on thousands of transactions from hundreds of Square vendors across the country.
Technology
Bricks-and-mortar
Patience might be a virtue, but for food retailers working in the instant gratification era, it’s not very easy to find.
News
Not long after opening its second fulfilment centre in Sydney, Amazon continues to invest in Australia by creating 500 new permanent jobs in its fulfilment network over the next year, starting at its Dandenong South facility in Victoria.
Training
Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness.
Employment relations
“The mental wellbeing of people at work is good for everyone and enhances personal and organisational resilience, and success. Everyone has a role to play, both in looking after their own mental health and creating a mentally healthy workplace.” - Heads Up
Technology
Mobile technology – (the digital extension of a retailer’s storefront) is now at the heart of location-based tactics that allow brands to send personalised messages to their consumers when they are most receptive to them. In doing so, retailers are delivering unparalleled time - and location...
Bricks-and-mortar
Every retail business knows the value of their shopfront workforce. The relationships they build with customers not only impact individual sales, but also create the foundation of a brand’s overall reputation and growth.
Technology
New research from Salmat has found that Australian consumers are increasingly turning to technology - more specifically, Search engines - for recommendations, over their own friends and family.
Employment relations
If you’re a small business retailer and find the world of work health and safety law complex and mind boggling, you’re not alone. Many small businesses feel overwhelmed about their obligations under work health and safety law and often don’t know where to start, so end up doing nothing.
Women in retail
Don’t settle for second best on your way to retail success.
Training
Legislation requires a workplace to keep certain records for a specified period of time.
Sustainability
Australia's first exclusive one day conference is back!
Employment relations
Forget gifts-with-purchase, the key to winning loyal customers is to treat them with the respect they deserve.
Responsible practice within the fashion industry, transforming brands and retailers on the way.
Bricks-and-mortar
The growth of online shopping has resulted in consumers wanting parcels to be delivered around the clock. However, new research reveals that while a majority of consumers want out-of-hours delivery, many are not willing to pay extra for this service.
Employment relations
The Australian Government recently launched a comprehensive Employer Toolkit to help employers hire people with disability and build their organisation’s disability confidence and competence.
Bricks-and-mortar
New global study by Mood Media reveals customers will choose bricks-and-mortar over online.
Training
It is important to ensure that all employees are fully trained in health and safety to ensure that they understand their responsibilities with regards to health and safety in the workplace.
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