Media
1300 368 041
Contact
Training
Employee training is an essential investment to ensure your staff can efficiently manage all aspects of your retail business. A well-trained employee is more productive and more fulfilled. While some employers and business owners tend to consider employee training to be expensive and...
Technology
Almost 4 million Australians are using digital catalogues alone rather than hard copy versions saying they are a useful tool and stress-free way to window shop, according to the latest research.
Training
Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security.
Technology
By focusing on the most important piece of the puzzle, the customer, retailers can improve their digital experience where it really matters.
Employment relations
All businesses need to look to demonstrate corporate social responsibility (CSR) in the communities in which they work. Profitability is important, but not at any cost. People matter. The planet matters. By doing business the right way and following its brand values, retailers who work toward...
Technology
The way promotions are planned and undertaken is evolving. It has previously been commonplace to return to what has been done before and simply replicate it. But now retailers are stopping and thinking about whether they should run the promotion in the first place. And if they choose to run it,...
Technology
Mobility is influencing customer behaviour and retailers are faced with embracing this change or becoming extinct. Mobility is integrated into our day to day lives and expanding the power it brings to the everyday shopping experience is now commonplace.
Training
Develop and deliver WHS training Workplace health and safety initiatives are at the core all about the protection of people. People that either work for you or in some way are working on your premises. Any WHS policies and procedures are limited in their effectiveness if they are not seen as...
Inefficient customer carting and checkout experiences are deterring Aussie shoppers from using mobile phones to complete their purchases, according to new research released today by Bazaarvoice.
Technology
There is much talk about the so-called retail apocalypse, but some retailers are very much bucking the trend through commitment to digitally transforming themselves.
Every day, we can find lots of opportunities. Some small, some big. But when we take a closer look, many of them are not true opportunities. So, the key is how to prioritise and identify the best of them.
Technology
New research has revealed that when it comes to investing in technology, 39.1% of retailers say increasing sales and generating more in-store revenue are top priorities for their business.
Bricks-and-mortar
Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018, and has actually continued to rise since 2016¹, and yet we continue to learn of another retailer closing its doors and entering into administration.
Employment relations
All of the time and effort invested in workplace health and safety is an investment in people and business sustainability. It does not happen by accident and its value is not maximised without further investment of time into the evaluation of WHS policy and procedural effectiveness. Here we look...
Bricks-and-mortar
With a little planning and foresight, it’s easy to showcase your company’s eco-creds within its bricks-and-mortar store.
Employment relations
First aid requirements in the retail industry is a common query for most retailers. Providing for first aid in retail is not always a simple and straightforward task. The first step for retailers is to understand the legal requirements for the provision of first aid, and from there retailers can...
Sustainability
Coca-Cola Australia and Coca-Cola Amatil recently announced a major increase in the use of recycled plastic as part of a global commitment to help solve the world’s packaging problem.
Training
To learn how to steer your success as a team leader, the ARA Retail Institute runs multiple workshops on leadership and team culture. Join the ARA Retail Institute in a range of both accredited, and non-accredited courses, workshops and training events.
