Workplace conflict can have a seriously detrimental effect on workers, the backbone of the retail industry. Conflict is one of the most distracting and negative forces at work and a huge cost to business, influencing workers to take sick leave or abandon their roles altogether.
The digital economy has changed the way retailers interact with consumers. As technology has become more portable, it has also weaved its way into our day-to-day lives—from supermarkets predicting and delivering the groceries we need, to a fully integrated concierge banking service.
Social media has proven to be an effective tool for businesses to reach out and improve relationships with customers.
In a world where people are seeking purposeful purchases, businesses are now introducing healthier, safer, and more environmentally focused products as the competition of sustainability grows.
Retail is such a dynamic and fast paced industry and visual merchandisers tend to shift from one focus to the next at great speed making it easy for the evaluation of promotional initiatives to go by the wayside.
Outlining what is considered unacceptable behaviour and educating employees on business values through workplace policies means retailers are in a better position to manage undesirable behaviour when it arises.
The Retail Ready Jobs Program gives employers a new way to hire, without compromising on quality.
In a competitive environment where overseas rivals are putting pressure on local retailers, businesses need to invest in building their brand purpose for their customers and their people.
How retailers can grow their customer base and increase consumer loyalty
By harnessing the right technology, retailers can enhance the overall experience for their customers
Extensive planning and alignment with wider business activities lays a strong foundation for promotions that excite customers, benefit business and minimise unnecessary pressure on store and visual merchandising staff.
The retail shopper is changing rapidly, and to keep up, so must the retail industry.
With social being the service channel of choice for 83% of consumers (Accenture), we thought we’d share 5 of our favourite lessons learned from working alongside leaders in the space.
Aussie retailers need to embed technology and innovative thinking to gain global traction.
Virtual changing rooms might be in fashion, but are retailers using this new technology effectively?
How retailers can use and leverage contemporary consumer platforms to benefit their business.
Modern retailers consider pricing a strategic decision. With the increase in domestic online retail, and the improved access of Australian customers to international avenues to shop, local bricks and mortar stores need to be aware of current pricing trends to remain viable.They need to do so not...