How COVID-19 is transforming the retail industry and what retailers need to keep up with

COVID-19 is responsible for two factors that are transforming retail operations.

Five tips to help retailers manage the latest COVID-19 regulation changes

With many areas of Victoria returning to lockdown and NSW re-instituting some social distancing measures, the exact nature of the coming weeks and months are still very uncertain.

The new online shopping behaviours we formed during shutdown

The retail landscape changed significantly from 23 March – the day Australia shut down due to the outbreak of COVID-19. New research reveals that, during the closure period, two thirds (65 per cent) of Aussies shopped online more than they normally do, and 56 per cent will continue to do so...

National design firm cements future growth and vision in an opportunistic move to Perth CBD

Perth design firm has seen an opportunity to re-purpose a retail property that has remained abandoned for the last 35 years.

Face coverings mandatory in metro Melbourne and Mitchell Shire

Due to ongoing concern about COVID-19 outbreaks, the Premier of Victoria, the Hon Daniel Andrews MP has announced that face coverings will be mandatory in metro Melbourne and Mitchell Shire for everyone aged 12 years and older from 11:59pm on Wednesday, 22 July.

WA small businesses to receive $17,500 grant to assist during COVID-19

The McGowan Government is delivering a one-off COVID-19 support cheques for small to medium businesses. Around 7,400 Western Australian businesses are set to benefit from the more than $2.3 billion in COVID-19 support and relief measures.

Cash flow boost - lodging your June activity statement

The start of this new financial year is going to be quite different compared to years past when most of us were living a different type of life.

New workplace manslaughter laws take effect in Victoria

On 1 July 2020, workplace manslaughter laws came into effect in Victoria. While these new laws do not create additional duties, they do introduce tougher penalties for businesses and individual officers on existing duties under the OHS Act.

Are you prepared for a cyber attack?

Recently the Prime Minister announced to Australia that we were the target of a large scale, sophisticated, cyber attack. The attack targeted both government and private enterprise and was perpetrated by a foreign state.

Face masks recommended to help fight coronavirus in Victoria

The Victorian Government is recommending face masks are worn within metro Melbourne and Mitchell Shire to help slow the spread of COVID-19.

Create positive CX with search

The online shoppers of today expect fast service and to be able to find what they want, when they want.

Australia Post delivers unprecedented $2.4 billion eCommerce boom during COVID-19

Australia Post powered an estimated $2.4 billion eCommerce boom during the height of the COVID-19 crisis through its parcel delivery service, a new analysis from Deloitte Access Economics has found.

Gen Z study reveals a new digital paradigm

The third annual, international study of Gen Z, conducted by The Center for Generational Kinetics and commissioned by WP Engine, reveals new expectations for the web by Generation Z in comparison to other generations including Millennial's, Gen X, and Baby Boomers. Gen Z, born between 1996-2015.

ATO Tax Office toolkit helps small businesses tick tax time off their to-do list

Tax Office toolkit helps small businesses tick tax time off their to-do list.The Australian Taxation Office (ATO) has released a tax time toolkit designed to help small businesses and their tax advisers.

Amazon announcement highlights industry focus on post-COVID future

The Australian Logistics Council (ALC) associate Member Amazon Australia will establish its first Amazon Robotics fulfilment centre (FC) in Western Sydney. 

COVID online retail boom: what consumers want online

The world of e-commerce is rapidly changing with COVID-19 overhauling consumers’ shopping behaviours almost overnight.

The Retail Ready Jobs Program: A different approach to hiring

The Retail Ready Jobs Program is a government-funded initiative under Smart and Skilled funding. This Program focuses on building the skills and capabilities of applicants to ensure they are equipped to meet the needs of retailers.

COVID-19 business changes and TPAR

Does your business pay contractors to provide one or more of these services: cleaning, courier, road freight, IT or security, investigation and surveillance?

Create a cohesive omni-brand experience for your customers

An omni-channel campaign aims to give the shopper the ability to experience brands and products with equal levels of engagement and excitement. This allows them to seamlessly switch between formats and channels, and have a uniform impression of not only what the brand is, but also what it can be.

Become a Retail Insider

Join 11,000+ Australian Retailers