ARA Retail News
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Bricks-and-Mortar
Sensing a successful store design
April 16, 2020
Our senses contribute to our emotions. Whilst touching and tasting can be more challenging in a post-COVID-19 environment, we can heighten the visual, sound and smell elements creating a...
10 steps to setting up your online store
April 3, 2020
If you’re a brick and mortar retailer and you’re not selling online, now is the time to get set up and start.
Small businesses predict major digital shift
January 8, 2020
Almost half of Australian bricks-and-mortar small business owners (48%) predict their business will operate entirely online in the future, with more than a quarter (26 %) of these businesses...
A ten-step guide for lifting manually
October 15, 2019
When merchandising and setting up displays in-store, you have a duty of care to both your team and customers to make sure that you are doing it safely. This ten-step guide explains the best...
How to avoid the 'always on sale' trap
October 9, 2019
How often have you walked past a store that seems to be permanently plastered top to bottom in red and white bunting screaming, ‘SALE’? For some, the sale never seems to end.
Could these tips revolutionise the department store experience?
October 3, 2019
This article was originally published on Australia’s leading fashion business publication Ragtrader. A 1% increase in time spent in store will lead to a 39% increase in sales per customer.
Help your customers by giving your employees the full 360
September 30, 2019
Support teams can be reinforced with efficient and reliable systems to allow themselves to be omnipresent.
The Apollo moon landing was spot-on, thanks to music
September 16, 2019
Familiar tunes were great in the confined shuttle, they might not be great in the confines of your retail space.
Swarovski launches a sparkling new store in Castle Hill
September 12, 2019
When heritage meets craftsmanship, it results in Swarovski’s unsurpassed ability to renew itself with the utmost respect for the brand’s DNA. Crystal cutting expert, master of light and sparkle,...
How to plan store promotions
September 10, 2019
To increase sales, attract new customers, and retain current customers, many retail stores implement various sales promotion techniques.
Poor shopping experiences cost Australian retailers $71bn in abandoned sales
August 29, 2019
Negative shopping experiences are costing the Australian retail sector $71bn in abandoned sales each year, according to new data from 451 Research commissioned by Adyen, the payments platform of...
Customer experience is a top priority
August 15, 2019
Why an investment in your staff is an investment in your bottom line.
Australia’s independent retail sector among the best performing in the world
July 19, 2019
Research from Vend reveals Australia’s independent retailers are among the best performing in the world, ringing in an average of AUD $504,979.85 annually compared to New Zealand ($495,360) and...
Prepare your business for success this financial year
July 5, 2019
The end of the financial year brings with it the thrills of counting the beans of your business wins or the condolences of tallying up losses. It is a perfect time to take stock of your current...
Retail renaissance hits the streets of Adelaide
July 1, 2019
The latest data from Vend highlights a retail renaissance on the streets of Adelaide with independent retailers bucking the national retail downturn to ring in almost a quarter (24%) growth in...
Digital marketing skills and financial literacy on small business wish-list
June 28, 2019
A new study of small business owners in Australia reveals they need digital marketing skills and improved financial literacy to manage and grow their business in FY2020.
Officeworks celebrates 25th birthday by sponsoring a class of students
June 26, 2019
Twenty-five years ago, Officeworks opened its first ever store in Richmond, Victoria with 4,500 products and around 50 team members. The store’s best sellers were typewriters and overhead...
Customers are still spending, so why are retailers closing their doors?
May 1, 2019
Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018, and has actually continued to rise since 2016¹, and yet we continue to learn of another retailer closing...
It’s all in the detail: Building a sustainable retail fit-out
April 29, 2019
With a little planning and foresight, it’s easy to showcase your company’s eco-creds within its bricks-and-mortar store.
Increase your customer satisfaction and loyalty with scan-as-you go technology
April 16, 2019
It seems obvious that retailers should be trying to reward customers who spend the most in their stores. So, why do so many supermarkets fail in this department, often punishing those customers...