In today’s on-demand economy, consumers have the luxury of shopping wherever and however they want. Zebra’s 2019 Shopper Vision Study reveals, while shoppers prefer to shop in-store over online, bricks-and-mortar retailers still need to be able to provide the level of convenience that shoppers...
Three out of four (74%) Australian consumers claim their confidence in a brand’s data security influences how they spend money with that brand, according to new global research conducted by payment security specialists PCI Pal together with cloud telephony platform provider Natterbox.
As consumer expectations change in an increasingly competitive e-commerce environment, brands and retailers can no longer afford to simply survive; they must thrive by staying ahead of shifting trends to maintain their edge.
How local retailers can mitigate the financial burden of political and economic disruption by using digital networks.
How to transform the employee experience by mobile solutions to, communicate and engage retail workforce's.
Despite the innovations of today’s digitally empowered business practices, retailers in Australia continue to struggle with laggard processes like obtaining bank guarantees for their leases.
New research reveals Aussie shoppers have developed distinctive habits in their online shopping that differ from their in-store shopping habits.
Understanding the ever-changing world of online shopping and how important it is to adopt a customer-first strategy.
From drones to GPS tracking, customer fulfilment strategies are becoming ever more innovative as retailers fight for every available consumer dollar.
If you’re a retailer with an online presence, chances are you’re constantly looking for ways to increase your brand awareness, build your customer base, and sell more through the myriad channels available in today’s marketplace.
Machine learning has a wide range of applications in retail and new technology allows it to be accessible for retailers of all sizes.
Australia’s CBD retail landscape is evolving in the face of continued headwinds, with brands harnessing creativity and innovation to increase their consumer wallet share.
Despite e-commerce continuing to mature and grow in convenience, today’s shoppers still value bricks- and-mortar stores. Zebra’s 2019 Shopper Vision Study found that during the past year, only 43% of shoppers opted to purchase items online instead of visiting a physical store, proving that most...
As competition increases locally and globally, retail brands are increasingly turning to innovative technologies like cryptocurrency and blockchain to assist in customer retention and improve sales performance.
The prevalence of digital commerce is perpetually changing the face of the retail landscape. As a result, brick-and-mortar stores are put in a situation where they have to come up with compelling ways to make shoppers get off their couch and step into the store rather than buy online.
This article was first published on City of Sydney News and shared by Australian Retailers Association
Almost 4 million Australians are using digital catalogues alone rather than hard copy versions saying they are a useful tool and stress-free way to window shop, according to the latest research.
By focusing on the most important piece of the puzzle, the customer, retailers can improve their digital experience where it really matters.
The way promotions are planned and undertaken is evolving. It has previously been commonplace to return to what has been done before and simply replicate it. But now retailers are stopping and thinking about whether they should run the promotion in the first place. And if they choose to run it,...
Mobility is influencing customer behaviour and retailers are faced with embracing this change or becoming extinct. Mobility is integrated into our day to day lives and expanding the power it brings to the everyday shopping experience is now commonplace.