Five ways to maximise the customer experience with chatbots
Australian consumers predict a shift to online retail within the next 5 years.
Blockchain loyalty company Incent is taking up the challenge of bringing payments and rewards into the mobile era.
Maintaining an online presence may not be the biggest priority as a retailer, but with many retailers’ moving into the digital sphere, keeping up with...
As world famous Tennis star Andre Agassi said “Image is EVERYTHING,” and it’s especially true when it comes to a business logo. As the cornerstone of...
Retailers should no longer be adapting to change, they should be driving the future of retail
With the financial year at a close and tax returns underway, how businesses can better utilise government incentives is front of mind. For small...
Artificical Intelligence (AI) is taking the world by a storm. In 2017, AI startup investment increased 141% compared with 2016. Last year alone, a mere...
Tyco Retail Solutions has partnered with Google to offer SMaaS (Shrink Management as a Service), a new predictive analytics service that uses leading...
SEO optimising is not an easy process, especially for small retailers looking to improve their ranking. However, you can always start simple and build...
With technology advances impacting various industries, retail technology has transformed the industry in more ways than one. Last year, a staggering...
The integration of messaging apps and voice technology is transforming how people communicate and get information. Consumers already prefer to use...
The traditional wallet as we know it today is rapidly being replaced by mobile management platforms, prompting retailers to explore new ways to engage...
“What is my consumers path to purchase?” The million-dollar question and one that is asked time and time again, and up until now, it’s been fairly hard...
With the retail industry averaging a 2.76% growth year-on-year last year, and retail trade growth down more than 1% on the 50-year average, it is...
No doubt you’ve heard of the likes of AfterPay and ZipPay, allowing customers to pay later for things they want right now. These buy now, pay later...
When it comes to finding more innovative methods of marketing to consumers, the retail industry is ahead of the curve. A recent article from Forbes[1]...
Fumbling for the right change in your wallet used to be painful. For years it had the potential to be a major source of frustration at supermarket...
Embracing mobile is crucial to win over customers and increase their loyalty. With over 40% of the world’s population owning a smartphone, and 84% in...
The retail industry is among one of the industries that are most affected by digital transformation, giving rise to experimentation of better ways to...