Posts about Training
The Retail Ready Jobs Program: A different approach to hiring
The Retail Ready Jobs Program is a government-funded initiative under Smart and Skilled funding. This Program focuses on building the skills and...
The Regional Employment Trial project: It takes a community
In 2019, the Australian Retailers Association (including the Retail Institute), in partnership with Young People Ahead, applied to deliver a Regional...
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Find the right fit for your store with the Retail Ready Jobs Program
As retailers begin to reopen and start the recovery process, the ARA Retail Ready Jobs Program can help take the time and cost out of looking for...
Five strategies to upskill your retail employees
Providing your team with the skills needed to succeed in retail.
When to counsel an underperforming employee
Managing poor performance is one of the biggest challenges leaders face in retail today. With increased litigation cases it is imperative that leaders...
The Australian Youth Development Index Consultations 2020 Mount Isa
It is often the small steps we take in life that have the most impact.
Why reporting and recording stocktake is good for business
To truly make the most of inventory control initiatives, it is essential to establish protocols and schedules around stocktaking. Stocktake involves...
How do you analyse the impact of a promotion?
When you monitor and evaluate the impact of displays, you should consider the objectives of a Visual Merchandising plan. Asking the following questions...
Maximising your visual merchandising
Every retail store will gain more sales impact from defined regions of the store. For example, windows, impulse areas/hot spots and counters. These...
Why providing feedback to your employees is vital for your business
Feedback is a way to support team members and ensure they’re aware of their performance. Regular feedback can help team members reflect on their...
Understanding store pricing policy and decisions for your store
As retailers have varying product and service offers, providing customers with a choice in product quality, appearance and functionality, it is...
Aligning e-business capabilities with existing business strengths
The Internet is a powerful channel that presents new opportunities for touching customers, enriching products and services with information, squeezing...
Create an innovative environment for your team
Innovation is the process of making something new and of value.
Investigating models of e-business
Different organisations and individuals will choose to use various forms of e-business. Some businesses will only use email for communication and don't...
Improving and implementing cost reduction measures
Strategies for cost reduction must always be considered about store policies and procedures and aligned with broader corporate objectives.
How to best merchandise fixtures during a promotion
The following guidelines are often used to display and sell the greatest amount of merchandise possible in a given amount of space for the most...
How to develop an effective online service strategy
With so many businesses and sources of information on the Internet, most online customers quickly become used to making rapid judgements about a...
Tips on delegating responsibilities to team members
When you delegate tasks or jobs that you do not need to be doing, it frees you up to focus on delivering on other areas.
Simple tips to manage storage and equipment
The quality of storage areas and equipment reflects a shop’s level of organisation. It’s easy to neglect ‘out of sight, out of mind’ storage spaces,...
How employees can cultivate a positive shopping experience
The importance of offering exceptional customer service.
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